Executive Product Manager

Job Description

At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors. In this role you will be joining an exciting, innovative business new to the Visa family..

At Featurespace, we strive to be the world’s best software company at protecting our clients and their customers from fraud attacks. We do that with personality, heart and professionalism, cultivating an innovative, fun and positive team atmosphere where everybody can contribute to solving our clients’ problems in new, innovative ways. We are always seeking to be the best at what we do and make our customers smile.

The Opportunity

As an Executive Product Manager you will help us achieve our goals and deliver success on behalf of our customers by building products and solutions that deliver meaningful reduction in losses and operational efficiency gains resulting in delightful experiences for our customers. You will conduct Market Research - generating product requirements, understand and document specifications, develop and work within production timetables. You will also develop and execute pricing recommendations, as well as create and own time-integrated plans for product introduction, while developing Marketing Strategies in accordance with the overall Product Strategy.

Responsibilities       

We hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required.

• Ownership of functional and non-functional Product requirements for Products and Solutions as assigned

• Provide guidance and recommendations on design approach of new features and integrations

• Facilitate Product design workshops and meetings, responsible for documenting all inputs and outputs

• Perform go-to-market activities by closely working with other Product Managers, Marketing, Finance, Commercial and Legal.

• Work hands on with prospects and customers to determines market needs and requirements

• Recommends the nature and scope of present and future product lines by writing product specifications and requirements, appraising new product ideas and/or product or packaging changes.

• Provide feedback and recommendations with metrics to back your decisions and present findings to key stakeholders and management as requested

• Assesses market competition by comparing to the Product/Solution assigned 

• Obtains product market share by working with sales to develop product sales strategies.

• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses, answering questions and requests.

• Develop and implement Product strategies consistent with client need and company vision.

• Partner with clients throughout the financial crime prevention journey to develop product/solution strategy as assigned.

• Partner with internal stakeholders to review assigned product strategy and ensure alignment.

• Ensure product requirements are designed with scalability and long-term vision in mind.

• Lead business and technical discussions with a high level of independence including requirements, customer experience and security.

• Represent the voice of the customer to internal stakeholders. A natural design thinker that can synthesize requirements into a common set of capabilities, writing very clear, thorough and detailed user stories for complex features and product sets.

• Liaise with other business units, Commercial, Marketing, Delivery and Engineering to ensure open communication and flawless execution.

• Provide status, action plan and recommendations to management on an ongoing basis

• Provide feedback and recommendations with metrics to back your decisions and present findings to key stakeholders and management as requested.

• Ownership of functional and non-functional Product requirements for Products and Solutions as assigned

• Provide guidance and recommendations on design approach of new features and integrations

• Facilitate Product design workshops and meetings, inputs and outputs

• Perform go-to-market activities by closely working with other Product Managers and BAU teams.

This is a hybrid position, with an expectation of working from the office three days per week.

Qualifications

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Required experience:

• Strong business and technical skills with a sound understanding of payment and risk management systems
• Excellent communication skills and presence
• Knowledge of global markets, competitive landscape and related dynamics
• Ability to think creatively to solve problems with the customer as the central focus
• Aptitude and comfort to collaborate with engineering teams to build robust, reliable and scalable financial crime solutions
• Embrace change and ambiguity in an ecosystem that rapidly evolves
• An understanding of software development concepts and techniques
• Highly organised and detail oriented with good writing, verbal, communication skills, people skills and concern for high standards
• Ability to take on a varied and busy workload with a proven track record for delivery
• Ambitious and smart, willing to learn and get up to speed quickly
• Excellent working knowledge of Outlook, MS Word, Excel, PowerPoint, Visio, prototyping tools (e.g. Balsamiq, Invision)