Warehouse Office Coordinator

Why You’ll Love Working at Smart

At Smart, we move fast, work hard, and care deeply about our team and our customers. As a Warehouse Office Coordinator, you’ll be at the heart of our daily operations—keeping things organized, efficient, and on track. If you thrive in a fast-paced environment, enjoy solving problems, and love being a go-to teammate, this could be the role for you.

What You’ll Do

This role plays a key role within the local warehouse operations at Smart. This position is responsible for the physical and clerical tasks associated with the flow of products in and out of the warehouse. Daily duties may include printing, scanning, faxing, data entry, scheduling, issue resolution, working closely with internal teams. You’ll serve as a vital link between warehouse operations and centralized internal teams.

Your day-to-day might include:

• Coordinating the flow of orders and materials using standard operating procedures to ensure timely delivery.
• Communicating updates, challenges, and resolutions across teams.
• Providing administrative support to warehouse leadership and internal Customer Success teams.
• Entering, managing, and organizing order data using our internal systems.
• Supporting shipping, receiving, tracking, and return logistics—including paperwork and discrepancy resolution.
• Collaborating with vendors, suppliers, and drivers to keep operations smooth.
• Owning the office paperwork flow and documentation processes.
• Jumping into other projects and tasks as needed—no two days are the same!

Who You Are

You're a self-starter who loves to stay organized, solve problems quickly, and thrive in both office and warehouse settings.

Must-haves:

• High school diploma or GED.
• 2+ years of experience in a coordinator, customer service, or logistics role.
• Strong data entry and computer skills, including Outlook, Excel, and Word.
• Comfortable printing, scanning, and managing electronic and paper records.
• Basic math and counting skills.
• Highly organized with the ability to manage paperwork, priorities, and your day-to-day workload.
• Confident and assertive communicator.
• Physically able to sit, stand, and move between office and warehouse environments throughout the day.

Preferred:

• Prior warehouse and/or 3PL experience.
• Familiarity with WMS (Warehouse Management Systems).

How You Work

• You're proactive, quick-thinking, and resourceful.
• You can juggle multiple tasks and coordinate priorities without losing focus.
• You're curious and eager to learn new systems, processes, and ways to improve how things get done.
• You build rapport quickly and collaborate well across teams.
• You bring a sense of urgency, ownership, and follow-through to everything you do.