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Senior Engagement Manager – Senior Customer Success Manager
Posted on 11/15/2022
London, UK
Experience Level
Desired Skills
  • Deepen your expertise in the security market and how organizations mitigate risk, implement strategy, and improve their security posture
  • Extend your network of security leaders across a wide variety of industries
  • Provide you a firm foundation based on excellent service delivery on which you can bolster your reputation in the industry
  • Equip you with the time and opportunities to achieve some remarkable experiences for your next role at Expel or beyond
  • Give you hands on experience with industry leading security technologies and analysis methodology
  • Provide opportunities to practice communication at technical, management, and executive audiences
  • Listen patiently and ask insightful questions to help us understand how we can help our customers achieve their security goals
  • Build relationships and coordinate across teams to make sure we're all in sync as we continue to grow
  • Be operationally diligent as we consistently meet every expectation we set, on time
  • Distill trends from the data we collect to identify ways in which our customers can address the root cause of security problems they face
  • Poke fun at our executives for their foibles, so they don't fall victim to hubris
  • An unyielding desire to delight customers and inspire change
  • Thorough understanding of cybersecurity market including product and service providers and high level understanding of associated strengths and weaknesses
  • An understanding of the challenges affecting security programs today, and experience working through those challenges
  • A deep operational command of security operations and incident response
  • A thorough understanding of the attack life cycle and working knowledge of attack vectors, tactics, and techniques used by threat actors
  • Understanding of and ability to articulate security controls for common platforms, devices and cloud components, including Windows, Unix, Linux, AWS, GSuite, O365 and network equipment
  • 6-10+ years of relevant professional experience
  • Flexibility and an openness to new challenges because, hey, startup life
Desired Qualifications
  • Experience applying the NIST Cybersecurity Framework or other framework to assess risk, CIS standards, and/or compliance standards is a plus
  • Knowledge of and experience with Kubernetes, CSPM, and container security vendors is a plus

201-500 employees

Security monitoring software
Company Overview
Expel’s mission is to deliver security solutions to enable analysts to be more efficient by automating work, consolidating information, and reducing time consumption of tasks. The company is committed to providing industry leading and transparent security services to cloud applications, infrastructure, networks, and endpoints.
  • Unlimited vacation
  • 401k plan
  • Healthcare plan with dental and vision
  • Flexible work hours
  • Opportunity to work from home
  • One paid conference per year
  • Parental leave