Full-Time

Sr Manager

Content & Platform Quality Control

Confirmed live in the last 24 hours

Samsung

Samsung

10,001+ employees

Develops and sells consumer electronics and appliances

Hardware
Consumer Software
Consumer Goods

Compensation Overview

$170k - $200kAnnually

Expert

Los Angeles, CA, USA

This is currently a hybrid in office/remote position.

Category
QA & Testing
Manual Testing
Quality Assurance
Requirements
  • 10+ years of video content operations experience, 5+ years of working in a leadership role on Quality Assurance, Quality Control or Quality of Experience teams.
  • A strong technical understanding of content on FAST linear & VOD required.
  • Experience working with offshore resources in different time zones a plus.
  • Proven ability to create organized and efficient processes from chaos and complexity within a rapidly expanding platform.
  • An ability to identify, troubleshoot and find resolution to application-based issues.
  • Excellent collaborator with the ability to effectively communicate across divisions and language barriers.
  • Bachelor’s Degree and/or equivalent related work experience required.
Responsibilities
  • Lead a global team of passionate QC specialists, driving consistency, unity, and flexibility across eight TV Plus regions
  • Manage relationships with local and overseas operations teams, to align on processes, shared templates, and short-term projects.
  • Develop, maintain and adapt QC scenarios to meet the needs of a constantly evolving consumer electronics landscape.
  • Use a mix of manual and technical testing skills to execute a variety of QA techniques across consumer products.
  • Verify fixes are implemented correctly throughout platform product cycle in both consumer and development environments.
  • Develop platform QoE/QoS modeling frameworks while working with engineering teams to define tool requirements for operationalization on a global scale.

Samsung offers a variety of electronic products and services for consumers and businesses. The company develops, manufactures, and sells devices such as smartphones, tablets, televisions, and home appliances. These products work by integrating advanced technology to provide users with high-quality performance and features. Samsung stands out from its competitors by consistently introducing new technologies and features, ensuring that its products remain relevant and appealing in the fast-paced tech market. The goal of Samsung is to meet the diverse needs of its customers while leading the industry in technological advancements.

Company Stage

IPO

Total Funding

$235.5M

Headquarters

Suwon-si, South Korea

Founded

1969

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for smart home devices boosts Samsung's IoT and smart device offerings.
  • 5G expansion globally enhances sales of Samsung's 5G-enabled smartphones and tablets.
  • Increased interest in health tech supports Samsung's mobile health and wellness initiatives.

What critics are saying

  • Intense competition in smart TV market challenges Samsung's product differentiation.
  • AI fairness initiatives may increase R&D costs and delay product launches.
  • IoT sector vulnerabilities could impact Samsung's investments and partnerships.

What makes Samsung unique

  • Samsung leads in integrating AI across consumer electronics for enhanced user experiences.
  • The company excels in developing energy-efficient appliances, aligning with sustainability trends.
  • Samsung's strong global presence supports diverse market penetration and strategic partnerships.

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Benefits

Comprehensive healthcare: Medical, Dental, Vision, Employee assistance program, Telehealth services

Work life success: PTO, FlexTime, FlexPlace, FlexYourFriday

Financial wellness: Health savings account, Flexible spending acounts, 401(k), Student loan support, Tuition assistance

Family first: Pregnancy support, Adoption assistance program, Paid child caregiver leave, Milk stork, WINFertility

Incentives: Fitness reimbursement, Annual physical. Preventative screenings, Lifestyle management