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Full-Time

HR Generalist

Confirmed live in the last 24 hours

PTW

PTW

1,001-5,000 employees

Gaming and technology service provider

Data & Analytics
Gaming

Junior, Mid

London, UK

Category
Human Resources
People & HR
Required Skills
Communications
Human Resources Information System (HRIS)
Requirements
  • 2-3 years of experience in human resources or within a similar role.
  • CIPD – Level 3 desirable
  • Strong knowledge of HR practices, employment laws, and regulations.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Strong problem-solving and conflict-resolution skills.
  • Proficiency in HR software and Microsoft Office Suite.
  • Ability to work on independently as well as being a team player.
  • Strong organisational and time management skills.
Responsibilities
  • Handle all administrative tasks for the employee life cycle, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance.
  • Provide a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organisational change, and all other employee-relations matters.
  • Establishing and maintaining good relationships with the management team while providing guidance and support to managers on HR-related matters.
  • In partnership with Managers, oversea and manage all employment law related matters including complex investigations.
  • Ensure accurate and timely guidance and advice is issued to all, ensuring it is in line with the Company policies and procedures.
  • Proactively address and resolve employee relations issues, while upholding a positive work environment.
  • Supporting the onboarding of successful candidates including contractual documentation, Right to Work verification and inductions.
  • Support the performance appraisal process by assisting with reviewing performance standards and monitoring evaluations.
  • Provide guidance to managers on performance improvement plans and employee development.
  • Advise and coach managers and on company policies and processes, ensuring that managers are complying to the policies in place.
  • Assist in developing and executing personnel procedures and policies and provide guidance and interpretation for business operations.
  • Suggest new procedures and policies for improving employee experience as well as the efficiency of HR department and company.
  • Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements.
  • Be the primary backup for payroll processing, including updates.
  • Champion a positive and inclusive work environment through employee engagement initiatives.
  • Stay informed about changes to employment legislation ensuring we are complying with national regulations and applicable employment laws. Taking action to update policies and procedures when necessary.

PTW provides a range of services for the gaming and technology sectors, including co-development, live operations, localization, and quality assurance. Their localization service adapts game content for different languages and cultures, while their testing services ensure games are engaging and free of bugs. PTW also offers audio production through its subsidiary, SIDE, which specializes in voice casting and direction. The company aims to deliver high-quality, tailored solutions that help clients achieve their goals efficiently.

Company Stage

N/A

Total Funding

N/A

Headquarters

Larkspur, California

Founded

1994

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
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Simplify's Take

What believers are saying

  • The acquisition of Vibe Avenue expands PTW's talent pool and service offerings, potentially leading to new business opportunities and market expansion.
  • PTW's RESOLVE platform can significantly improve customer satisfaction and operational efficiency, making it an attractive feature for game developers.
  • PTW's global presence and diverse service portfolio offer employees opportunities for career growth and cross-functional experience.

What critics are saying

  • The highly competitive nature of the gaming services industry requires PTW to continuously innovate to maintain its market position.
  • Integration challenges with newly acquired companies like Vibe Avenue could disrupt operations and delay service enhancements.

What makes PTW unique

  • PTW's comprehensive localization services, backed by native linguistic experts, ensure culturally resonant game content, setting them apart from competitors who may not offer such tailored solutions.
  • The acquisition of Vibe Avenue enhances PTW's already robust audio production capabilities, making them a one-stop-shop for high-quality sound design and music composition.
  • PTW's innovative neural machine translation service, RESOLVE, addresses player support challenges with scalable, cost-efficient solutions, distinguishing them from traditional support models.