Full-Time

HR Generalist

Posted on 7/16/2024

PTW

PTW

1,001-5,000 employees

Gaming services including localization and quality assurance

AI & Machine Learning
Entertainment
Gaming

Junior, Mid

London, UK

Hybrid model of office and remote working.

Category
Human Resources
People & HR
Required Skills
Communications
Human Resources Information System (HRIS)
Requirements
  • 2-3 years of experience in human resources or within a similar role.
  • CIPD – Level 3 desirable
  • Strong knowledge of HR practices, employment laws, and regulations.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Strong problem-solving and conflict-resolution skills.
  • Proficiency in HR software and Microsoft Office Suite.
  • Ability to work on independently as well as being a team player.
  • Strong organisational and time management skills.
Responsibilities
  • Handle all administrative tasks for the employee life cycle, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance.
  • Provide a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organisational change, and all other employee-relations matters.
  • Establishing and maintaining good relationships with the management team while providing guidance and support to managers on HR-related matters.
  • In partnership with Managers, oversea and manage all employment law related matters including complex investigations.
  • Ensure accurate and timely guidance and advice is issued to all, ensuring it is in line with the Company policies and procedures.
  • Proactively address and resolve employee relations issues, while upholding a positive work environment.
  • Supporting the onboarding of successful candidates including contractual documentation, Right to Work verification and inductions.
  • Support the performance appraisal process by assisting with reviewing performance standards and monitoring evaluations.
  • Provide guidance to managers on performance improvement plans and employee development.
  • Advise and coach managers and on company policies and processes, ensuring that managers are complying to the policies in place.
  • Assist in developing and executing personnel procedures and policies and provide guidance and interpretation for business operations.
  • Suggest new procedures and policies for improving employee experience as well as the efficiency of HR department and company.
  • Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements.
  • Be the primary backup for payroll processing, including updates.
  • Champion a positive and inclusive work environment through employee engagement initiatives.
  • Stay informed about changes to employment legislation ensuring we are complying with national regulations and applicable employment laws. Taking action to update policies and procedures when necessary.

PTW provides a range of services for the gaming and technology sectors, including co-development, live operations, localization, and quality assurance. Their localization service adapts game content for different languages and cultures, while their testing services ensure games are engaging and free of bugs. PTW also offers audio production through its subsidiary, SIDE, which specializes in voice casting and direction. The company aims to deliver high-quality, tailored solutions that help clients achieve their goals efficiently.

Company Stage

N/A

Total Funding

N/A

Headquarters

Larkspur, California

Founded

1994

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Ghostpunch Games enhances PTW's development services with AI-based QA automation.
  • SIDE's acquisition of Vibe Avenue expands PTW's audio production capabilities.
  • Launch of RESOLVE improves multilingual player support with neural machine translation.

What critics are saying

  • Leadership changes at Ghostpunch Games may disrupt ongoing projects and service delivery.
  • Cultural integration issues from Vibe Avenue acquisition may affect audio production quality.
  • Technical challenges with RESOLVE may impact its effectiveness in player support.

What makes PTW unique

  • PTW offers specialized localization services with native linguistic experts for global markets.
  • SIDE, a PTW subsidiary, excels in voice production with 25 years of experience.
  • PTW's AI dataset creation supports tech companies in developing responsive AI systems.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Performance Bonus

INACTIVE