Company:
Marsh
Description:
We are seeking a talented individual to join our Bowring Marsh team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.
Fantastic opportunity for an Insurance Operations Analyst to support our Bowring Marsh (BM) business based in our Norwich office.
This role would suit either a Graduate/College Leaver looking to start a career within Insurance or an experienced Administrator with good attention to detail and time management skills, looking for a unique new opportunity within a niche market working for a market leader. The Insurance Operations Analyst will work with a small team of three colleagues in Norwich but a wider team of 60 based offshore in India.
We will rely on you to:
- Work on various tasks such as processing invoices and preparing Insurance documents for onward delivery to our clients.
- Oversee settlement of premium to Underwriters.
- Manage and prioritize own workload to meet individual SLA, KPI and Quality targets.
- Connect with our broker colleagues to ensure efficient workflow and processing.
- Work closely with our offshore teams as one team.
- Support offshore colleagues with workflow and assistance where required.
- Ensure the quality delivery of services and full compliance with quality and operational standards.
- Be open to change and contribute to the Continuous improvement journey.
- Build and maintain strong working relationships with internal and external stakeholders and maintain an awareness of the customer’s business and insurance needs.
What you need to have:
- Excellent organisational skills and attention to detail with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Applications.
- Strong written and verbal communication skills.
- Solid numeracy skills
- The ability embrace change
- The ability to build, manage and develop relationships.
- Comfortable with volume/fast paced environment
What makes you stand out:
- Previous Insurance/Broking or client focussed role
- Strong relationship skills
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
