Full-Time
Manager – Member Insights
Posted on 9/30/2025
CLEAR
1,001-5,000 employees
Subscription-based biometric identity verification lanes
Compensation Overview
$110k - $140k/yr
New York, NY, USA
In Person
 Business & Strategy (1) |
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- 4–6 years of experience in Analytics, Reporting, or Business Intelligence, ideally within consumer tech, travel, financial services, or subscription businesses.
- Deep technical fluency with SQL and strong hands-on experience with BI tools (e.g., Tableau, Looker, or similar).
- Proven ability to design, automate, and scale reporting frameworks that are both accurate and user-friendly.
- Strong analytical skills, with the ability to not only report on performance but also surface insights and actionable recommendations.
- Experience conducting customer segmentation and applying findings to real-world business problems.
- Detail-oriented, with a passion for data integrity and consistency.
- Collaborative communicator who can partner effectively with both technical and non-technical stakeholders.
- Build, automate, and maintain reporting and dashboards that track key business metrics across acquisition, engagement, conversion, retention, and pricing initiatives.
- Partner with Growth, Product, Marketing, Operations, and Finance to ensure proper measurement frameworks are in place for new initiatives, pilots, or pricing changes.
- Define, document, and align stakeholders on core KPIs, ensuring consistency in how metrics are calculated and reported across teams.
- Establish governance standards to ensure reporting logic and definitions are consistently applied across dashboards and analyses.
- Analyze performance trends and member behavior to generate actionable insights and recommendations for cross-functional partners.
- Conduct customer segmentation analyses to identify high-value cohorts and opportunities for tailored strategies.
- Serve as the go-to partner for reporting and measurement questions, helping teams understand both the data outputs and their business implications.
- Reporting and dashboards are accurate, automated, and adopted by stakeholders across the business.
- KPI definitions are clearly documented, widely aligned upon, and consistently applied across all reporting.
- New initiatives (e.g., pricing increases, product launches, campaigns) have proper measurement frameworks in place from day one.
- Actionable insights and recommendations are generated from reporting and segmentation, influencing cross-functional decisions.
- Business leaders are equipped with reliable performance data and clear narratives to guide decisions.
CLEAR provides a subscription-based service that speeds up security checks at airports and venues by using biometric verification to enable touchless ID, reducing lines for frequent travelers and event-goers. Its product works through dedicated security lanes where members’ identities are verified via biometric data (such as fingerprints and iris scans) rather than traditional IDs, with an option to link airline status to further streamline entry. This approach differentiates the company through its heavy use of biometrics, emphasis on data security (including SAFETY Act Certification), and partnerships with major airlines and venues to offer faster, safer entry points. The company’s goal is to accelerate the security process while protecting personal information, delivering convenient, reliable access to travelers and event attendees.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2010
Simplify's Take
What believers are saying
- CLEAR1 healthcare revenue scaling via Oracle Health, CMS Aligned Network, and hospital partnerships.
- Total bookings grew 40.8% to $291.7M in Q1 2026, outpacing 19.7% revenue growth.
- 41 million total members with 31.3% growth; eGates deployed across 43 airports.
What critics are saying
- TSA eGate expansion to 500+ US airports eliminates Clear Plus value proposition entirely.
- Seasonal churn spike Q1 2027 as March 2026 shutdown-driven subscribers expire annual plans.
- Biometric data breach of 41 million members triggers GDPR litigation and mass cancellations.
What makes CLEAR unique
- Biometric identity platform integrated across 60 airports, 277 retail locations, and healthcare systems.
- 38.1% free cash flow margin with 7.7-month customer acquisition payback period.
- CLEAR1 enterprise product expanding into healthcare, rental screening, and digital agreements.
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Benefits
Food and beverage
Unlimited PTO
Comprehensive benefits
Continued education
CLEAR membership
Diversity and Inclusion counsel
Sprint demos and hackathons
Innovation guild
On-site gym
Company News
CLEAR Secure's stock has surged 55.5% over the past six months, reaching $48.40 per share, driven by strong quarterly results. The company provides biometric identity verification technology for airport security and venue access. CLEAR Secure demonstrated impressive fundamentals across three key metrics. Revenue grew at a 31.3% compounded annual growth rate over five years, outpacing average software companies. The company's customer acquisition cost payback period stands at just 7.7 months, indicating highly efficient growth and strong product differentiation. Most notably, CLEAR Secure posted a 38.1% free cash flow margin over the past year, ranking amongst the best in the software sector. This exceptional cash profitability stems from its cost-effective customer acquisition strategy, allowing increased investment in product development rather than sales and marketing.
Propper AI has partnered with CLEAR to integrate biometric identity verification into its digital agreement platform. The solution embeds CLEAR's secure identity platform directly into Propper's signing flow, allowing businesses to verify user identities without disrupting the agreement process. For CLEAR's 33 million existing members, verification requires only a selfie, whilst new users can create a free account in under 90 seconds. The partnership addresses rising identity fraud concerns, particularly as Gartner projects one in four candidate profiles will be fabricated by 2028. Combined with OneID integration in the UK, Propper now offers biometric verification across the US and EU. The collaboration aims to eliminate the trade-off between security and user experience in digital agreement management.
There's a Clear winner from the shutdown's disruptive airport delays. Clear has gained a cult following of travelers who like to show up for flights five minutes before boarding. March 31, 2026 Jamie Wilde Guest Contributor to The Daily Upside Clear Secure has been downloaded hundreds of thousands of times, and its stock has surged as long airport lines lead fliers to sign up for the time-saving service. Downloads of the Clear app climbed toward 300,000 for March, when the shutdown started sowing chaos at airports, Sensor Tower found. That's more than three times the number for the same time last year. Appfigures Intelligence found downloads this Sunday were up 625% compared with the app's daily average in January and February. Clear could have more runway for expansion. Even though President Trump signed an executive order to fast-track sending paychecks to TSA agents who've been calling in sick as they wait for their shutdown-delayed pay, long airport lines aren't expected to shrink overnight. Big biometric ambitions. Clear's shares spiked more than 60% from February 23, when it shared strong earnings guidance, to a month later. It maintained most of those gains even after Trump unveiled his plan to pay TSA agents. After all, Clear is an annual membership, so even if signups stall as delays ease, new subscribers are already set up on yearlong plans. Most of the company's revenue comes from the $209 Clear Plus subscription, which lets passengers cut to the front of the TSA line at 60 US airports. In the winter quarter, the company's revenue rose 16% and total bookings increased by more than 25%. Clear is also pushing its biometric business beyond the airport: * Clear's business-focused offshoot, Clear1, hit a bookings record last quarter. The company has been striking deals with hospitals and other healthcare organizations to roll out its line-expediting tech for patients. The company recently signed a contract with the Centers for Medicare and Medicaid Services. * Clear has also partnered with Epic, an electronic medical records platform known for its MyChart patient portal. The team-up allows for one-step setup and ID verification. Time Is Money: Clear has built a cult following among travelers who like to show up for flights five minutes before boarding. But haters have wondered what makes Clear Plus worth paying a premium over TSA PreCheck, the government's line-cutting program that costs about $80 for five years. Frequent fliers may already have credit cards that cover both services, like the American Express Platinum card. Other travelers may need to see a big difference between TSA and Clear lines to pony up for Clear Plus, the kind of difference that emerges during a partial government shutdown.
Clear Secure shares fell 11.2% to $47.44 following a strong run that delivered 34% returns over 90 days and 82% over one year. The sharp decline has prompted investors to reassess the biometric security company's valuation. The stock presents contrasting valuations. A narrative-based fair value estimate of $46.66 suggests shares are marginally overvalued by 1.7%. This model expects revenue to grow from $735 million to approximately $1.5 billion by 2030, with profit margins reaching 16% through operational efficiencies. However, a discounted cash flow analysis tells a different story, estimating intrinsic value at $100.21, implying a 53% discount to fair value at current levels. Key risks include potential margin pressure from airport fees and data security concerns that could impact member growth.
Clear Secure has announced that General Counsel Lynn Haaland will depart on 3 April 2026, marking a leadership transition in its legal function. Simultaneously, the company's airport fast-lane service has experienced increased passenger enrollment due to severe government shutdown-related security delays. The company previously guided for first-quarter 2026 revenue of $242 million to $245 million, representing approximately 15.2% year-on-year growth at the midpoint. Clear's narrative projects $1.1 billion revenue and $149.9 million earnings by 2028, requiring 9.7% yearly revenue growth. The key question for investors is whether Clear can convert short-term travel disruption into lasting identity platform adoption. Analysts' forecasts suggest a fair value of $39.38, representing a 17% downside to the current price. The main near-term risk remains execution through leadership transitions and partnership renewals.