Full-Time

Solutions Consultant

Radiology

Posted on 9/15/2025

Merative

Merative

1,001-5,000 employees

Healthcare data analytics and decision support

No salary listed

Remote in USA

Remote

Category
Medical, Clinical & Veterinary (1)
Required Skills
Salesforce
Requirements
  • Radiology experience as a medical technologist with recognized certification (e.g. ARRT)
  • Experience as a PACS Administrator/Analyst or Application Consultant, Application Specialist or Clinical Transformation Consultant in Imaging Informatics/IT, preferred
  • Responsible, accountable and able to work well both within teams and cross-functionally
  • Ability to manage multiple, concurrent complex workstreams within projects and maintain meaningful progress while collaborating with customers, clinicians and multiple cross-functional teams
  • Comfortable in high pressure situations interacting with customers and clinicians
  • Demonstrated ability to take initiative to lead improvements in workflow, processes, applications, systems, or team approaches
  • Excellent verbal and written communication skills
  • Outstanding teaching/training/coaching/facilitation skills; Advanced ability to determine learner needs based on their current knowledge and the customer-specific workflow and preferences and customize training delivery based on those requirements
  • Detail-oriented with strong application and technical skills
  • Strong understanding of HL7, DICOM, HIPAA, and departmental workflow
  • Comfortable using a variety of business applications (Microsoft Office, Salesforce, etc.)
Responsibilities
  • Demonstrate a mastery of Merge applications to provide advanced consultancy and high-quality user training which promotes optimal product utilization.
  • Ensure successful implementation, user acceptance testing, workflow design, clinical change management, super user/system administrator readiness, system configuration and training planning and delivery and adoption of the Merge Imaging solution.
  • Assess current state workflow and customer goals to produce workflow recommendation and designs, configuration requirements, testing requirements, training plans and change management strategies.
  • Identify and manage physician/clinical champion stakeholders.
  • Provide input to the project plans including but not limited to testing plans, training plans and go-live plans.
  • Ensure customer super users and/or system administrators have the knowledge and skills to configure, train and support the Merge Imaging solution during and after go-live.
  • Deliver training to super users and/or system administrators and support them in the successful support and training of end users.
  • Manage and support the customer during user acceptance testing to ensure configuration and customer expectations align before go-live to ensure a smooth transition.
  • Coordinate resourcing of additional Solution Consultant resources for end user and/or go-live support, where necessary.
  • Manage customer training completions and ensure accurate reporting and tracking.
  • Configure the Merge Imaging solution per customer requirements and agreed-upon workflows.
  • Support the customer during and post go-live with workflow or application questions and troubleshooting.
Desired Qualifications
  • Bachelor’s degree in related healthcare discipline or information systems discipline, preferred
  • 5+ years work experience in applicable clinical environment(s)
  • 3+ years IT work experience, with CIIP (ABII/SIIM), PARCA CPAS or CPSA (HIIT) or other relevant Healthcare IT certification or System Analyst or Administration experience a strong plus

Merative provides data and analytics solutions for the global health industry, serving providers, life sciences companies, health plans, employers, and government agencies. Its product portfolio includes Micromedex for clinical decision support, Zelta for cloud-based clinical trial data management, Merge for enterprise medical imaging, MarketScan for real-world data and benchmarking, and Cúram for government social program management. The company differentiates itself by being a focused healthcare data and analytics firm formed from IBM Watson Health assets and backed by Francisco Partners and other investors, with a broad, enterprise-scale client base. Its goal is to turn complex health data into actionable insights that improve operational performance and healthcare delivery.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Ann Arbor, Michigan

Founded

2022

Simplify Jobs

Simplify's Take

What believers are saying

  • Morgan Health's $25M investment accelerates employer analytics via Truven platform.
  • Springbuk acquisition enhances health intelligence for employers and advisors.
  • Merge Imaging Suite VNA v26.0 on Azure drives cloud-native enterprise imaging adoption.

What critics are saying

  • Azure outages disrupt Merge VNA, crippling provider imaging in 12-24 months.
  • Veeva and Medidata erode Zelta's life sciences share in 18-30 months.
  • CMS rules restrict MarketScan data, slashing benchmarking revenue in 12-18 months.

What makes Merative unique

  • Merative integrates Micromedex, MarketScan, Zelta, Merge, and Cúram into unified healthcare analytics.
  • Serves all top 20 pharma, 9 of 10 top U.S. hospitals, and 40% of Fortune 100 employers.
  • Spun from IBM Watson Health in 2022, backed by Francisco Partners for focused health data.

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Benefits

Professional Development Budget

Company News

Ann Arbor Times
Apr 26th, 2026
Merge PACS outlines eight key user requirements for reliable imaging workflows.

Merge PACS outlines eight key user requirements for reliable imaging workflows. Apr 26, 2026 Merge announced on Apr. 16 that its Merge PACS platform addresses eight main user requirements to support reliable and efficient imaging workflows in healthcare organizations. The announcement comes as many healthcare providers face challenges related to adopting artificial intelligence, modernizing their technology infrastructure, improving clinical usability, and maintaining data security at scale. Merge PACS is designed to help both clinical and technical teams meet these needs while ensuring consistent delivery of patient care. The company highlighted that Merge PACS is "AI ready," allowing integration with various AI vendors such as Aidoc. The system displays AI results directly in the worklist and viewer, enabling physicians to access findings without navigating multiple systems. For breast imaging, Merge PACS supports structured AI content from several vendors including Volpara, Therapixel, Hologic, and iCAD. The platform emphasizes interoperability by accommodating both standard outputs and vendor-specific differences. Regarding deployment options, Merge PACS supports full cloud-based setups as well as hybrid models so organizations can transition at their own pace while preserving existing investments. Performance remains a focus; each software release undergoes validation against benchmarks to ensure study retrieval speed meets expectations across different environments. Usability enhancements have been implemented based on customer feedback. These include dynamic worklist refreshes and expanded region-of-interest tools aimed at reducing friction during interpretation. Customization features allow departments to tailor workflows for specific subspecialties or service lines through configurable worklists and batch processing capabilities. Data integrity is addressed by supporting centralized image lifecycle management when integrated with solutions like Merge VNA (Vendor Neutral Archive). This approach helps reduce inconsistencies during transitions from standalone systems to enterprise-wide deployments. Additional features are available for mammography and tomosynthesis support within breast imaging workflows. Security remains a foundational element of the platform; regular updates align with evolving standards and protect patient data while ensuring compliance with broader IT strategies. According to the company statement: "Keeping up to date with each new Merge PACS release reduces risk and supports resilience for our customers." The ongoing maintenance allows faster adoption of new clinical capabilities without disruptive overhauls. Merge stated it is committed to customer-driven innovation: "One of our guiding principles is helping organizations standardize where it matters while preserving flexibility where it counts." The company encourages teams planning cloud or hybrid migrations or evaluating AI enablement initiatives to reach out for further information.

Ann Arbor Times
Apr 2nd, 2026
Merative announces cloud-native Merge Imaging Suite VNA for enterprise imaging.

Merative announces cloud-native Merge Imaging Suite VNA for enterprise imaging. Apr 2, 2026 Merative announced on Apr. 2 the launch of Merge Imaging Suite VNA v26.0, a fully cloud-native enterprise imaging platform designed to store, manage, and share both DICOM and non-DICOM images across healthcare organizations. The new solution aims to help health systems streamline operations by consolidating patient imaging data from multiple specialties, service lines, locations, and formats into a single source of truth. This approach is intended to reduce administrative complexity and improve clinician access to medical images. According to Merative, Merge Imaging Suite VNA is built on Microsoft Azure and supports both hybrid and cloud-native deployments. The company said this flexibility allows organizations to adapt the platform as their needs evolve during their transition to the cloud. The Software-as-a-Service model enables healthcare providers to shift technology spending from capital expenditures to predictable operational expenses while ensuring scalability during periods of growth. Merge Imaging Suite VNA also features integration with existing electronic health record systems, providing physicians with direct access to current and historical studies within their preferred viewer. Additional enhancements include customizable dashboards for administrators, integrated standards-based artificial intelligence workflows for image triage and analysis, replicated content management for business continuity, intuitive user experience tools, and industrial-grade security protocols validated by third parties. The security measures are backed by Microsoft Azure's global infrastructure in an effort to keep patient data compliant with healthcare regulations while reducing risks associated with data breaches. Looking ahead, Merative said it will continue supporting healthcare providers as they move toward more reliable imaging solutions that can scale according to organizational growth while maintaining high standards of security.

Multiplier Capital
Sep 22nd, 2025
Truven acquires Springbuk to help employers make better, faster healthcare decisions

Truven by Merative, a leading portfolio of healthcare analytics and real-world data solutions, has acquired Springbuk, a leading health intelligence platform for employers and their advisors.

Merative
May 9th, 2025
Merge April 2025 newsletter: Get the most out of your Merge solutions

That's why Merative has partnered with Barco, whose Coronis OneLook monitor provides breast imaging clinicians and radiologists with the extreme clarity and rich colors they need to review images in complete detail - without needing to pan or zoom in, either.

RamaOnHealthcare
Jan 2nd, 2025
Morgan Health Invests in Merative Data

Morgan Health, a JPMorganChase unit, has invested in Merative to enhance employers' ability to utilize health data effectively. This strategic investment aims to empower employers to improve their data capabilities, measure the value of healthcare benefits, and drive better patient outcomes. Merative, based in Ann Arbor, MI, serves 40% of Fortune 100 employers and has been aiding healthcare decision-making for four decades. A survey by Morgan Health highlights data challenges for self-insured employers.

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