WHAT YOU WILL BE DOING

• Manage and maintain cloud infrastructure on platforms such as AWS, Azure, or Google Cloud.
• Monitor cloud resources to ensure availability and scalability.
• Troubleshoot cloud-related infrastructure incidents and issues.
• Perform customer deployments, migrations, and upgrades in the cloud environment.
• Building and maintaining highly available systems for SaaS products
• Improve cloud product reliability, availability, maintainability, and cost/benefit-including developing fault-tolerant tools to ensure general robustness of the cloud infrastructure.
• Responsible for managing capacity across public and private cloud resource pools, including automating scale-down/-up of environments.
• Perform operations such as backup and restores.
• Assist in ensuring security best practices for cloud are followed and customer data is secured.
• Stay up to date with cloud technology trends and best practices.
• Creating and maintaining technical documents for cloud infrastructure and related processes
• Have advanced competencies and understanding of core networking and security standards and best practices.
• Define standards (and/or select cloud vendor products) for each infrastructure tower in coordination with traditional engineering and network teams.
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• Automation:
• Support automation projects, writing infrastructure as code (IaC) for provisioning and scaling resources.
• Design and implement novel solutions to automate cloud-environment provisioning.
• Developing automation solutions to streamline processes, such as creating scripts to run specific tasks on systems. Developing and implementing automation scripts to reduce repetitive tasks and eliminate human error.
• Configuring and deploying monitoring tools
• Automate and improve development and release processes.
• Design and implement CI/CD pipeline elements to provide automated compilation, assembly, and testing of containerized and non-containerized components.
Security & Operations:
• Collaborating with product and architecture teams to evaluate and implement new services based on requirements.
• Ensure that systems are safe and secure against cybersecurity threats.
• Implementing security measures to protect data from authorized access.
• Installing and configuring software following installation procedure and organizational guidelines
• Troubleshooting and resolving incidents while collaborating with the engineering and product teams to minimize downtime and maintain service quality.
• Staying current with emerging technologies, trends and platforms and adapting to the changing workplace environment
• Collaborate with developers and other technologists in the engineering team to continuously improve the engineering tools, systems and procedures, and data security.
• Provide expertise and serve as Subject Matter Expert (SME) for both infrastructure and applications.
• Work with the IT Security Team, Solution Architects, and Cloud Operations Team with any security-related issues that arise.

WHAT YOU BRING

• 4+ years supporting AWS/Azure environments and native services.
• 4+ years working within Linux (e.g., Red Hat, CentOS) environments.
• 3+ years supporting Network Integration using cloud native services.
• 2+ years working within a DevOps or CI/CD environment.
• 2+ years scripting (preferred languages Python, Java, or BASH)
• Expertise in infrastructure as code (e.g., cloud formation, ARM, Terraform, Ansible, Chef, Puppet)
• Experience with configuring, deploying, and operating public cloud services (e.g., Azure, AWS, GCP)
• Experience building CI/CD pipelines and deploying containerized services with Docker and Kubernetes
• Basic familiarity with network features, e.g., cloud network topology, BGP, routing, web (REST) APIs
• High availability engineering experience (region, availability zone, data replication clustering)
• Hands-on experience deploying cloud resources from DevOps pipelines.
• Hands-on experience writing Terraform.
• Hands-on experience writing cloud resource and security policies.
• Hands-on experience writing scripts in PowerShell or Azure CLI or respective CLI for the cloud provider.
• Hands-on experience migrating applications to the cloud.
• Must possess ability to work independently in a fast-paced, dynamic environment.
• Must be a team player who understands the importance of teamwork, collaboration, and open communication, including a willingness to occasionally work in a pair-programming environment.
• Must possess strong analytical and technical documentation skills.
• Must possess ability to effectively present information and respond to questions.
• Must have hands-on experience with design and development best practices.
• Must have in-depth knowledge of concepts within job function as would normally be obtained in 6-7 years.
• Must possess strong knowledge of cloud technology.
• Strong understanding of each service across the full IT lifecycle and be ready to take requests for infrastructure services, applications, and environments.
• Experience designing solutions (Monitoring / process orchestration / capacity management / deployment) that can scale and potentially be leveraged by other parts of the organization.
• Hands on experience working in both Agile and DevOps development methodologies.
• Successful candidate will have skills to mentor less experienced team members.
• Requires strong communication and presentation skills to explain and resolve complex technical issues to technical and non-technical audiences.
• Requires ability to communicate and interact across facilities and at various levels.
• Be able to manage multiple tasks and projects simultaneously, analyze and prioritize workload effectively, participate in ad-hoc meetings for problem-solving, and thrive in a dynamic environment.
• As is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required.