Medical Social Services Advocate

Step Into a Role That Makes Care Transitions Smoother and Smarter!

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health Medical Center has an opportunity for an MSW or BSW to join our team as a Medical Social Services Advocate!

What you'll be doing:

This position is part of our Case Management team and will play a vital role in discharge planning for our patients.

• Provide emotional support and resources to patients and their families
• Facilitate Care Coordination and Discharge Planning: Oversee the transition of care from inpatient to outpatient settings, ensuring seamless coordination of services for optimal patient outcomes.
• Interdisciplinary Team Collaboration: Actively participate in interdisciplinary team meetings to develop and implement effective discharge plans, fostering communication and collaboration across care teams.

What we offer you!

• 12% PRN differential pay
• Shift differential pay for weekends
• 401(k) with generous employer match
• Fitness center membership discount

About our area:

Located in scenic Northwest Montana, Logan Health Medical Center is just minutes from Glacier National Park, two ski resorts, and the iconic Flathead Lake, Kalispell offers endless outdoor adventures. With over 500 lakes in the region and hundreds of miles of scenic hiking trails, it’s the perfect setting for nature lovers, weekend adventurers, and families alike. Kalispell is a place where you can grow your career—and truly enjoy life outside of work.

What you'll bring:

• Master’s Degree or Bachelor's Degree in Social Work, or related Social Service Field required.

• Experience in a medical or hospital setting, or discharge planning, preferred. 

• Current CPR per assigned area(s) may be required.

• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.

• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

Job Specific Duties:

• As applicable to assigned area(s); Addresses identified support and social needs of patients including, but not limited to: trauma, palliative care, comfort care/end of life patients, patients with substance use disorder, patients with complex social situations, patients with active psychiatric and/or behavioral concerns, situations with Guardianship and other legal issues impacting health and recovery; Supports patients and families in making difficult decisions related to hospital stay and discharge. 

• Exhibits attentiveness of risk for readmission and works with the interdisciplinary team across the healthcare continuum to address social determinants of health that may impact the discharge planning process.  Keeps the patient and identified support person(s) engaged in all aspects of planning.

• As applicable to assigned area(s); Partners with appropriate stakeholders across the healthcare continuum to identify social barriers to discharge; Acts as an expert regarding community resources, healthcare needs impacting discharge plan and social barriers to discharge; Remains mindful of registration status and payer requirements as they relate to discharge options in order to fully support patients and families in making informed healthcare decisions.

• Explores and communicates solutions and recommendations to social barriers impacting healthcare with appropriate stakeholders Seeks input from the multidisciplinary team and remains aware of the discharge plan. Completes thorough and accurate documentation in the patient’s medical record.

• As applicable to assigned area(s); Performs as an active member of the healthcare team making early referrals and communicating thoroughly with post-acute partners, family members, and patients; Operates from a person-in-environment framework and strength-based perspective; Exhibits strong, professional communication skills and ensures available community connections are made prior to discharge.

• Exhibits knowledge and skills necessary to provide for the physical, psychological, and cultural needs of the patient.  Advocates for clients' rights to self-determination, confidentiality, and access to supportive services and resources, and appropriate inclusion in informed decision-making that affects health and well-being.

• Annually completes one (1) organization-wide teaching event or one (1) department-wide training session specific to Social Work.

• In collaboration with leadership, identifies and assumes responsibility of one (1) existing or needed Case Management policy that is specific to Social Work, to review and update annually.

• Consistently reflects ownership and professionalism towards Care Coordination. Identifies areas in need of improvement and serves an active role in developing solutions. Exhibits the Organization’s Core Values to both internal and external customers.

• Responds to, and provides direction in, a changing workload in a positive and professional manner.

The above essential functions are representative of major duties of positions in this job classification.  Specific duties and responsibilities may vary based upon departmental needs.  Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

Shift:

Variable (United States of America)

Schedule: PRN, scheduled as needed. Variable day shifts may be 8 hours or 10 hours and could include Monday - Friday, as well as Weekend shifts depending on schedule coverage needs.

Logan Health operates 24 hours per day, seven days per week.  Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs.Pay rates and scheduling practices may vary by department.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.