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Full-Time

Senior Events & Experiences Manager

Confirmed live in the last 24 hours

ManyChat

ManyChat

201-500 employees

Platform for automating customer communications

Enterprise Software

Mid, Senior

Austin, TX, USA

Category
General Marketing
Growth & Marketing
Required Skills
Marketing
Data Analysis
Requirements
  • 4+ years of experience in event marketing and management.
  • Background in B2B SaaS with an understanding of product-led growth tools.
  • Experience in managing large-scale online events end to end.
  • Demonstrated ability to work strategically and collaboratively across departments to create impactful event-driven marketing campaigns.
  • Knowledge of and experience with the latest event technologies and platforms.
  • A strong analytical mindset, adept at setting objectives, success criteria, and conducting ROI analysis for events.
  • Exceptional communication skills, high emotional intelligence, meticulous attention to detail, and strong organizational capabilities.
  • Flexibility and willingness to travel as needed to manage and attend events.
  • Must live in the or be open to relocating to Austin, TX area.
Responsibilities
  • Develop a cohesive events strategy that aligns with Manychat’s brand vision and contributes to customer acquisition.
  • Partner with the Head of Events & Experience in the planning and roll-out of our major annual online summit, regular educational webinars, and strategic presence at industry events.
  • Manage budgets and resource allocation.
  • Strategize and collaborate with cross-functional teams to launch integrated event campaigns, including web presence, paid acquisition, influencer marketing, and email marketing, aimed at boosting acquisition and engagement.
  • Set and measure event objectives and success criteria, including budgeting, forecasting, ROI analysis, and work alongside the Marketing Analytics team for accurate tracking and reporting.
  • Make key decisions on technology solutions that support event delivery, with a comprehensive understanding of various event technologies.

ManyChat offers a platform for businesses to automate customer communications through messaging apps like Facebook Messenger and SMS, focusing on small to medium-sized businesses (SMBs). Users can create chatbots that handle tasks such as answering inquiries and sending promotional messages without needing technical skills. The company operates on a subscription model with a freemium plan, providing basic services for free while charging for advanced features. ManyChat's goal is to help SMBs enhance customer engagement and streamline their communication processes.

Company Stage

Series A

Total Funding

$22.5M

Headquarters

San Francisco, California

Founded

N/A

Growth & Insights
Headcount

6 month growth

↑ 20%

1 year growth

↑ 39%

2 year growth

↑ 25%
Simplify Jobs

Simplify's Take

What believers are saying

  • ManyChat's partnerships with Meta and Shopify enhance its capabilities and market reach, providing robust tools for customer engagement and eCommerce.
  • The launch of new features like Recurring Notifications and Instagram DM Automation demonstrates ManyChat's commitment to innovation and staying ahead in the digital marketing space.
  • With nearly 2 million businesses across 190 countries using the platform, ManyChat has a strong and growing user base, indicating market trust and potential for further growth.

What critics are saying

  • Technical issues, such as those previously experienced with multimedia content, could undermine user trust and satisfaction if not promptly resolved.
  • The competitive landscape in digital marketing and CRM is intense, with many players offering similar automation tools, which could pressure ManyChat to continuously innovate.

What makes ManyChat unique

  • ManyChat's focus on SMBs and user-friendly automation tools sets it apart from competitors who may target larger enterprises or require technical expertise.
  • The platform's integration with popular messaging apps like Facebook Messenger, WhatsApp, and Instagram provides a comprehensive solution for multi-channel customer engagement.
  • ManyChat's freemium model allows businesses to start for free and scale up as needed, making it accessible for smaller businesses with limited budgets.