Winter 2025

Operations Analyst Intern

Control Tower

Posted on 9/8/2025

Intelcom | Dragonfly

Intelcom | Dragonfly

1,001-5,000 employees

Last-mile e-commerce carrier using logistics technology

No salary listed

Montreal, QC, Canada

In Person

Category
Operations & Logistics (2)
,
Required Skills
Data Analysis
Excel/Numbers/Sheets
Requirements
  • Currently pursuing a bachelor's degree in operations, logistics, engineering or industrial engineering.
  • Experience or strong interest in data analysis and understanding.
  • Strong organizational skills and ability to manage multiple projects with accuracy.
  • Ability to work independently and collaboratively in a team environment.
  • Proactive and solution-driven mindset.
  • Strong written and oral communication skills.
  • Proficient in Excel.
Responsibilities
  • Help analyze current business performance and identify areas for improvement.
  • Conduct data analysis and make recommendations to improve productivity and profitability.
  • Create reports and presentations to communicate findings and recommendations to the Control Tower team.
  • Stay updated with the stations' environment and the various challenges they might face.
  • Collaborate with cross-functional teams to implement process improvements.
  • Participate in the 'War Room' initiative during peak seasons.
  • Adopt the 3 pillars of the Control Tower: control, plan and execute.
  • The role involves daily (or regular) communication with pan-Canadian stakeholders.
Desired Qualifications
  • Familiarity with Power BI is an asset.

Intelcom handles last-mile delivery for e-commerce across Canada using internal teams and a network of independent contractors. Its technology platform optimizes routes, tracks parcels, and measures performance to run operations end-to-end. Its approach combines a wide Canadian network with a proprietary logistics tech stack to improve efficiency and reliability compared with others in the field. The goal is to keep increasing operational efficiency by continually improving logistics technology to better serve e-commerce retailers and their customers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Montreal, Canada

Founded

1986

Simplify Jobs

Simplify's Take

What believers are saying

  • Head office expands 125% to 90,000 sf at La Cité by Q4 2026.
  • 30% workforce growth supports new 190,000 sf Candiac sorting center.
  • Amazon's Quebec facility closures boost Intelcom's third-party delivery volumes.

What critics are saying

  • Amazon reverses Quebec outsourcing, cutting Intelcom revenue in 12-24 months.
  • Parcel volumes plateau, saddling 90,000 sf office with excess costs through 2027.
  • Union drives in Laval-Candiac centers trigger wage hikes in 12-18 months.

What makes Intelcom | Dragonfly unique

  • Intelcom expands Dragonfly brand internationally since 2021 Australia launch.
  • Shipium integrates Dragonfly's network covering 94% Canadian addresses.
  • STALLion partners with Dragonfly for nationwide e-commerce shipping.

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Benefits

Health Insurance

401(k) Retirement Plan

Hybrid Work Options

Company News

Yahoo Finance
May 27th, 2024
Intelcom Continues to Expand its Dragonfly Brand Across Canada and Internationally

In 2021, Intelcom launched Dragonfly in Australia, which is now the global brand for its international operations.

INACTIVE