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Full-Time

Product Director

Mobility and Messaging

Confirmed live in the last 24 hours

Bandwidth

Bandwidth

1,001-5,000 employees

Cloud-based voice and messaging services

Data & Analytics
Hardware
Enterprise Software

Expert

Raleigh, NC, USA

Category
Product Management
Product
Required Skills
Sales
Communications
Marketing
Requirements
  • Bachelor’s degree (in an engineering or computer science discipline strongly preferred)
  • 10+ years of experience working in product management or solution architecture definition or similar roles within communications software businesses focused on developing, implementing and launching new products and services.
  • Excellent communication and interpersonal skills, ability to be personable yet persistent and clearly communicate and engage externally with customers and internally with product/engineering teams, operations, and sales.
  • Ability to define early stage business ideas and initiatives to set direction and provide guidance to the broader business.
  • Deep understanding of mobile networking and communications
  • Good understanding of the impacts of emerging communications technology trends
  • Highly analytical skills with the ability to translate between strategic business decisions and their quantitative implications and communicate those to others, including executives
  • A demonstrated track record of successfully launching new products
Responsibilities
  • You will work with the Market Offer, Product Development, Sales and Marketing teams to create business cases in order to prioritize solutions addressing key customer problems and market opportunities.
  • Solution Definition - Work with product, business development and customers to elicit, analyze, and define customer challenges, market opportunities and solution requirements.
  • Business Planning - Perform an objective analysis of potential business opportunities to assess Bandwidth’s competitive positioning and ability to capture market share in order to provide a basis for investment decisions as well as quantify key risks or threats to be considered.
  • Market Validation - Develop ideas into concepts that can be reviewed and validated with potential customers and other key internal stakeholders. This may include prototypes to demonstrate capabilities, as well as concept-level strategy and technology descriptions.
  • Roadmap Prioritization - Work with General Manager, Market Offer and Product Development Leaders in the prioritization and estimation process for product roadmap delivery priorities.

Bandwidth provides voice, messaging, and emergency services through cloud-based solutions tailored for businesses, including enterprises, service providers, and application developers. Their services allow clients to integrate reliable communication capabilities into their applications and systems. Bandwidth's offerings include voice calling, text messaging, and emergency calling, all designed to ensure high reliability and scalability, which are essential for uninterrupted communication. The company generates revenue through subscription models, where clients pay a recurring fee, and usage-based models, where charges are based on the volume of calls or messages. Regular maintenance and updates are conducted to enhance service performance and reliability. Bandwidth's goal is to deliver dependable communication solutions that meet the evolving needs of businesses in a competitive telecommunications market.

Company Stage

Series A

Total Funding

$24.5M

Headquarters

Raleigh, North Carolina

Founded

2005

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-3%

2 year growth

-4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Bandwidth's consistent financial performance, including exceeding revenue and profitability guidance, indicates strong growth potential.
  • Winning multiple Stevie Awards for customer service highlights Bandwidth's commitment to exceptional customer support, a key differentiator in the CPaaS market.
  • The introduction of innovative solutions like Bandwidth Maestro and the Texties awards program demonstrates the company's focus on continuous innovation and customer engagement.

What critics are saying

  • The highly competitive telecommunications market could pressure Bandwidth to continually innovate to maintain its market position.
  • Dependence on large enterprise clients means that losing a few key customers could significantly impact revenue.

What makes Bandwidth unique

  • Bandwidth's unique combination of owned-and-operated network and global reach sets it apart from other CPaaS providers who rely on third-party networks.
  • The company's focus on providing AI-ready capabilities and programmable communications APIs offers a level of customization and future-proofing that is rare in the industry.
  • Bandwidth's strong regulatory experience and compliance capabilities make it a trusted partner for enterprises with stringent regulatory requirements.

Benefits

100% Medical & Dental Coverage

401(k) & College Savings Plan

PTO with Email Embargo

Free Gym Membership

90 Minute Workout Lunches

Employee Development Opportunities