Full-Time

Slack Account Executive

Commercial

Posted on 3/13/2025

Salesforce

Salesforce

10,001+ employees

Cloud-based Customer Relationship Management solutions

No salary listed

Junior, Mid

Company Historically Provides H1B Sponsorship

Sydney NSW, Australia

Category
Customer Success Management
Sales & Account Management
Requirements
  • Business acumen
  • Consultative selling
  • Prospecting skills
  • Compelling communicator
  • Urgency
  • Competitive spirit
  • Collaborative, win-as-a-team attitude
  • Resourceful
  • Coachable
  • Drive for results
  • Trusted advisor
Responsibilities
  • Drive ACV within the Commercial segment (200-2000 employees) by creating, navigating, and closing opportunities, and making our customers successful with Slack.
  • Provide recommendations based on a customer’s business needs and usage patterns
  • Lead multiple customers simultaneously at various stages of the Slack buying cycle
  • Drive revenue through proactive outreach to new and existing customers
  • Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas

Salesforce provides cloud-based software solutions focused on Customer Relationship Management (CRM). Its main product, Customer 360, includes a variety of applications that help businesses manage their interactions with customers across marketing, sales, service, commerce, and IT operations. These tools allow companies to personalize customer experiences and ensure smooth interactions throughout the customer journey. Unlike many competitors, Salesforce offers a subscription-based model, which means clients pay a recurring fee to access its services without needing to invest in expensive hardware. This model supports continuous updates and improvements to their offerings. Salesforce aims to deliver customized solutions that cater to the unique needs of different industries, helping businesses enhance customer satisfaction and drive growth.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • Salesforce's $1 billion investment in Singapore boosts its AI development in Southeast Asia.
  • AgentExchange and AgentForce platforms tap into the growing AI-driven automation market.
  • Focus on AI in healthcare aligns with digital transformation demands, offering a competitive edge.

What critics are saying

  • Significant AI investment may lead to workforce reductions and employee backlash.
  • Recent layoffs could harm Salesforce's reputation and affect employee morale.
  • Expansion into AI healthcare faces competition from established players like Microsoft.

What makes Salesforce unique

  • Salesforce's Customer 360 offers a comprehensive suite for personalized customer interactions.
  • The subscription model provides steady revenue and supports continuous innovation.
  • Salesforce's global reach spans diverse industries and regions, enhancing its market presence.

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Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Parental Leave

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

7%

2 year growth

-1%
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