Business Development Director

About Rewards Network

For 40 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs.

Our Culture 

At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

As a Director of Business Development - Restaurants your role is primarily responsible for establishing commercial relationships with large enterprise customers. As a business development role, this position will also be involved in developing the offering itself, establishing a thorough understanding of the market and potential customers to inform that offering, and working collaboratively across functions to refine pricing, product, and marketing strategies to effectively pursue it.

This is a hybrid position that requires in office presence two days a week in Chicago

Responsibilities

• Establish a presence in the enterprise space by establishing commercial relationships with large, national or super regional restaurant groups and/or chains to expand the reach of RN’s restaurant dining programs in accordance with corporate sales projections.
• Develop an understanding of the market opportunity, size, and associated customer needs.
• Collaborate with product and marketing teams to influence the value proposition and go-to-market strategy for an enterprise version of RN’s product.
• Cultivate and maintain effective business relationships with executive decision makers in large/national accounts.
• Pursue identified business prospects, participating actively in the planning and sales process for new business opportunities.
• Implement the company's sales process to establish a culture of consultative selling to decision- makers at all levels.
• Collaborate with marketing resources and the sales leadership team to define overall sales strategy, and to develop solutions responsive to the merchant’s business. Work with corporate partners (marketing, product, data teams) to help build new go to market National Accounts products.
• Complete strategic client account plans that meet company standards
• Apply restaurant research insights and trends to provide compelling solutions based on the company's business strengths.
• Maintain high client satisfaction/retention ratings that meet company goals
• Negotiate contracts and pricing in accordance with the overall multi-unit sales strategy · Understand restaurant insights and trends and what the implications are to the multi-unit restaurants · Conduct monthly & quarterly business reviews with clients and senior sales leadership

Qualifications

• 5+ years of Enterprise Sales Experience in Marketing Services or SaaS
• Experience creating revenue in a goal-based role, either sales or business development, with closing experience
• Enterprise deal negotiation skills
  • Comfortable selling to senior stakeholders (CMO, CFO, CEO, Marketing VPs)
  • Experienced managing long sales cycles
  • Skilled in negotiation and contract management
  • Proficient a multi-threading across franchise and corporate teams in the restaurant space
• Strong verbal and written communication and presentation skills, including in-person and virtual meetings
  • Clear, persuasive communicator
  • Excellent at building and delivering pitch decks and QBRs
  • Strong proposal writing and solution scoping skills
• Understanding of the restaurant technology ecosystem, including POS integrations such as Toast.
• Proven success in building strong internal relationships and leading cross-functional projects or initiatives
• Detail-oriented and known for consistently delivering quality work product
• Strong active listening skills and an ability to distill information into a concise and actionable summary
• Proficient in Microsoft Office, including Excel and PowerPoint
• Able to do analysis and sense check that reports tie and are sensible
• Experience with a Salesforce or other CRM
• Experience as a user of data analytics software, such as Domo, is a plus

What you’ll love about us

• This is a full time, exempt position, and the base compensation for this opening in Chicago is expected to be $130,000-$150,000 annualized, depending on level, candidate experience, skills and and other factors; this position is eligible for a quarterly bonus for total target comp of $205,000-$225,000
• Generous dining reimbursement when you dine with our restaurant customers.   
• Sales Academy: In- depth training 
• Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave. 
• 401(k) plan with a company match
• Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
• Partnership with Rx n Go, offering certain prescriptions for free.
• Two dental plan options and a vision plan
• Flexible Spending Accounts and a pre-tax commuter benefit program
• Accident, Critical Illness, and Hospital Indemnity Insurance Plans
• Short Term and Long-Term disability 
• Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance 
• Employee Life Assistance Program

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

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