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Document Review Specialist
Posted on 11/26/2022
Buffalo, NY, USA
Experience Level
  • Start-up energy - come join one of the fastest-growing tech start-ups, according to Forge Buffalo and LinkedIn
  • Making an impact on your community - we save customers an average of $2,000 a year!
  • Working closely with serial entrepreneurs and strong leaders who have scaled companies like Amazon, Facebook, Alibaba, Robinhood, SoFi, Microsoft, etc
  • Meritocracy - we promote based on performance, not tenure
  • Strong attention to detail while maintaining a high sense of urgency
  • Ability to work in our Lockport, New York office a few days a week
  • Answer customer inquiries and requests through text, phone and email
  • Review loan and title documents, lender specified document modification and preparation standards
  • Oversee all steps throughout the loan process and identify areas of improvement
  • Establish best practices and help define our SLA's for task completion and overall time to complete a loan
Desired Qualifications
  • 1+ years experience in a customer-facing role (prior loan-processing experience within the auto, mortgage or personal industries is a !)
  • points for being a Bills fan!

201-500 employees

App to compare and buy car insurance
Company Overview
Jerry's mission is to save you time and money on car expenses.
  • 401K / Retirement Plan
  • Performance Bonus
  • Dental Insurance
  • Health & Wellness Package
  • Paid Time Off
Company Core Values
  • Customer Focus: We exist to make customers happy by saving them time and money.
  • Passion for Excellence: We want to be proud of working on this team and proud of the experience we deliver to our customers.
  • Ownership: We care because we feel personally invested and sense of personal responsibility.
  • Sense of Urgency: We have big ambitions and we value people who operate with a sense of urgency so we can achieve those ambitions.
  • Transparency: We believe that transparency builds trust and trust helps us work faster and more effectively together.