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IT Infrastructure and Security Administrator
Confirmed live in the last 24 hours
Chicago, IL, USA
Experience Level
Desired Skills
Customer Service
Development Operations (DevOps)
Microsoft Azure
  • Total ownership of security tools and related technologies, including but not limited to:
  • Cisco FirePower NGFW, AnyConnect VPN, Umbrella DNS and Web Filtering
  • Qualys Vulnerability Management, Okta SSO
  • Cisco Secure Endpoint / Microsoft Defender
  • Strong familiarity with Azure DevOps management
  • Azure VM & Azure WebApps, BitBucket, Visual Studio
  • Working knowledge of Cisco network infrastructure
  • Routers, Switches, Wireless LAN
  • Working knowledge of conferencing technologies
  • Cisco telepresence, Webex/MS Teams/Zoom software
  • Design, deploy, and manage backup, web server, SQL database and Exchange 365 systems
  • Design and deploy VMware clustered systems and emerging storage technologies
  • Test and deploy operating systems
  • Manage multiple priorities, ensuring that all assignments are completed in a timely manner
  • Actively seek out additional work and training opportunities
  • Strategic approach to solving business challenges
  • Complete tasks/projects on time, on own initiative
  • Manage own workload and escalate tasks when necessary
  • Ensure agency high quality standards are met
  • Demonstrate great problem-solving (troubleshooting) skills
  • Able to conceptualize impact of recommended solutions
  • Team player with strong customer service skills
  • Hardware and software asset management and licensing
  • Mentor service desk and junior admins on primary technologies
  • Proactive approach to seeing the big picture as well as details
  • Able to provide training support for agency technologies
  • Produce documentation
  • A willingness to gain knowledge and understanding of IT department requirements
  • Adheres to departmental and company policies and procedures and maintains confidentiality
  • A strong work ethic and pride in quality work
  • Able to adapt to change
  • Participates in self-development by setting goals and objectives
  • Able to work flexible hours, including evenings and weekends as needed, including on-call availability
  • Sitting for extended periods of time
  • Dexterity of hands and fingers to operate IT hardware components and tools
  • Occasional inspection of cables in floors and ceilings
  • Lifting and transporting of moderately heavy objects, such as computers and peripherals
  • The IT Infrastructure and Security Administrator will have a minimum of 3-5 years' experience in a Cisco-based enterprise infrastructure and hold a bachelor's degree in Computer Science, Information Systems, or similar equivalent experience
  • They must have project management experience with strong analytical, problem solving and multi-tasking skills
  • Excellent interpersonal, written, and verbal communication skills are vital, as well as having a solid understanding of his/her own communication skills
  • The IT Infrastructure and Security Administrator will have the ability to create comprehensive technical documentation and provide technical leadership in areas of expertise and mentor team members in terms of technologies, best practices and processes
  • They must have a positive disposition and related or unrelated customer service experience
  • A team-player mentality, self-motivation and flexibility with schedule are key to this position
  • This individual must be able to handle urgent situations in a calm, effective manner
  • Lastly, the IT Infrastructure and Security Administrator will be detail-oriented, organized and security conscious above all else
Company Overview
AbelsonTaylor has remained singularly focused on brands that help people live healthier lives.