Full-Time
Network Support Specialist
Top Secret, Onsite
Posted on 4/19/2024
DevSecOps and AI solutions for cloud infrastructure
Consulting
Aerospace
Senior
Washington, DC, USA
Required Skills
TCP/IP
Requirements
- 5+ years providing network support or related role
- Implementing networking concepts, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, etc.)
- Conducting network troubleshooting tools and techniques
- Flexible working hours, including availability for on-call duty and occasional weekend work
- Willingness to undergo additional training as required
- Ability to travel domestically and internationally as needed
Responsibilities
- Provide Tier II technical support for advanced network-related issues, including connectivity, configuration, and performance problems
- Troubleshoot and resolve complex network hardware and software issues in a timely manner
- Configure and maintain network devices such as routers, switches, firewalls, and wireless access points
- Monitor network performance and security, implementing proactive measures to prevent and mitigate network threats
- Collaborate with network engineers and other IT teams to design and implement network solutions
- Document network configurations, procedures, and troubleshooting steps for reference and knowledge sharing
- Provide training and guidance to junior network technicians and end-users on network-related topics and best practices
- Ensure compliance with network security policies, standards, and protocols
- Participate in network infrastructure projects and initiatives as needed
Rackner specializes in advanced solutions leveraging DevSecOps and AI across datacenters, public and private clouds, and edge computing, with a focus on technologies like Kubernetes and WebAssembly. As a Kubernetes Certified Service Provider and member of the Cloud Native Computing Foundation, Rackner caters to hypergrowth startups and federal agencies, offering expertise in DevSecOps, edge computing, AI/ML, and cloud-native and hybrid-cloud development.
Company Stage
N/A
Total Funding
N/A
Headquarters
Silver Spring, Maryland
Founded
2015
Growth & Insights
Headcount