Full-Time

Network Support Specialist

Top Secret, Onsite

Posted on 4/19/2024

Rackner

Rackner

11-50 employees

Specializes in DevSecOps, AI, and cloud solutions

Consulting
Aerospace

Compensation Overview

$80,000Annually

+ 401K with 100% matching up to 6% + weekly pay schedule + home office & equipment plan + relevant certifications coverage + fitness/gym membership eligibility + employee swag + snacks & events

Senior

Washington, DC, USA

Required Skills
TCP/IP
Requirements
  • 5+ years of experience providing network support or related role
  • Experience implementing networking concepts, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, etc.)
  • Experience conducting network troubleshooting tools and techniques
  • Flexibility in working hours, including on-call duty and occasional weekend work
  • Willingness to undergo additional training as required
  • Ability to travel domestically and internationally as needed
Responsibilities
  • Provide Tier II technical support for advanced network-related issues
  • Troubleshoot and resolve complex network hardware and software issues
  • Configure and maintain network devices such as routers, switches, firewalls, and wireless access points
  • Monitor network performance and security, implementing proactive measures to prevent and mitigate network threats
  • Collaborate with network engineers and other IT teams to design and implement network solutions
  • Document network configurations, procedures, and troubleshooting steps for reference and knowledge sharing
  • Provide training and guidance to junior network technicians and end-users on network-related topics and best practices
  • Ensure compliance with network security policies, standards, and protocols
  • Participate in network infrastructure projects and initiatives as needed

Rackner offers a dynamic work environment specializing in cutting-edge solutions for DevSecOps and AI, catering to both hypergrowth startups and federal agencies. As a Kubernetes Certified Service Provider and member of the Cloud Native Computing Foundation, it stays at the forefront of technology by focusing on datacenters, cloud services, and edge computing. Employees benefit from the firm’s commitment to technical excellence and industry leadership, making it a prime workplace for tech professionals looking to advance in rapidly evolving fields.

Company Stage

N/A

Total Funding

N/A

Headquarters

Silver Spring, Maryland

Founded

2015

Growth & Insights
Headcount

6 month growth

16%

1 year growth

86%

2 year growth

180%
INACTIVE