Senior Manager

Corporate Issues

Posted on 6/4/2024



51-200 employees

Diverse communications network solutions provider



New York, NY, USA

Required Skills
Data Analysis
  • Bachelor's degree in a relevant field and/or 5-7 years of relevant experience in an agency/strategic consulting firm, political campaign, or at a company in the healthcare sector.
  • Experience directly counseling clients/senior ranking executives through a broad range of crises, issues and special situations, with preference for those in the healthcare sector.
  • Experience with corporate reputation, brand management and protection through integrated communications programs.
  • Familiarity with the latest digital trends in social media strategy, tools, and analytics – including generative AI tools.
  • Experience creating issues and crisis preparedness programs (e.g., protocol, scenario plans, simulations drills, workshops and media trainings)
  • Experience with cybersecurity event and litigation matter communications.
  • Communicates clearly, analytically, and persuasively both orally and in writing.
  • Proficient understanding of best practices in corporate communications and crisis and issues management.
  • Skilled crisis and issues media relations strategist and practitioner with top-tier media relations experience.
  • Thrives under pressure and can handle multiple projects in a demanding, deadline-oriented environment.
  • Exercises exceptional judgment when working with clients, team members, and vendors.
  • Pays close attention to detail and quality of work product.
  • Adept at solving problems and resolving conflicts.
  • Capable of mobilizing and motivating teams, anticipating needs, and instilling confidence.
  • Experience delivering media and crisis training is a plus.
  • Support a range of issues and crisis communications situations for companies and organizations, including, but not limited to: Misinformation Management, Product safety issues and recalls, Geopolitical, political and societal issues, Regulatory compliance issues, Workplace culture matters, Cybersecurity and data breach issues, Litigation defense, DEI-related matters, Investigative reporting.
  • Serve as a day-to-day client contact – flagging, triaging, and directly managing client issues as they arise.
  • Develop and draft crisis plans, media strategies, materials (e.g., reactive media statements, talking points, FAQs, stakeholder communications), memos, crisis simulations and other deliverables as needed.
  • Train and motivate emerging talent and help create opportunities for their growth.
  • Oversee and execute complex research and narrative intelligence projects to guide client strategy.
  • Provide regular counsel to clients and colleagues.
  • Keep client programs on schedule and ensure all deadlines are met within budget parameters.
  • Participate in new business development for the team and collaborate among practice areas at the agency in support of broader new business pitches that include a crisis and issues component.

IPG DXTRA is renowned for providing creative and meaningful communications solutions that address complex challenges across various sectors. This focus on dynamic and adaptive strategies makes it an ideal environment for professionals who thrive in innovative and thoughtful workspaces. The company's commitment to a diverse communications network not only ensures a broad and inclusive workplace culture, but also positions it as a leader in effectively handling multi-faceted communication needs.

Company Stage


Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth