Primary Duties & Responsibilities may include, but not limited to:

• Scheduling appointments
• Billing patients & collecting payments
• Some coding experience is a plus.
• Knowledge of health insurance plans, verifying insurance eligibility
• Answering all phone calls and routing to appropriate personnel
• Use computers to enter, access, or retrieve data
• Provide excellent customer service.

Requirements

• Must have at least one year of experience in a medical office
• Must possess outstanding customer service skills and be proficient with answering the phone, scheduling patients, checking insurance eligibility, and receiving patient co-pays/balances
• Must have proficient computer skills
• Must have experience with EHR
• Must be professional, a quick learner, and possess solid medical office knowledge
• Must be detail-oriented and organized
• Must be able to prioritize and manage time to efficiently room patients
• Ability to learn quickly, prioritize and follow protocol
• Ability to accurately document chart notes, fill out orders, perform prior authorizations and referrals, help with medication refills, stock rooms, track inventory

EDUCATION REQUIREMENTS

• High school or equivalent
• Preferred Accredited Certified Medical Assistant