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Principal Solution Architect
Posted on 12/24/2022
Detroit, MI, USA • Remote in USA
Experience Level
Desired Skills
Microsoft Azure
  • Bachelor's or higher degree in Computer Science or a related field
  • 15+ years overall IT related experience, including microservices
  • Proven hands-on experience as an Architect who led transformation to a microservices based architecture
  • Ability to lead/influence business and technical teams in a matrixed environment
  • Ability to work closely with our internal product teams to ensure that our APIs can be used to enable the required use cases and scenarios across the spectrum of products
  • Experience working with API gateway solutions such as: Azure APIM, APIGEE, AWS, et al
  • Familiarity with multi-cloud environments and good knowledge of API integrations and similar technologies
  • Proficiency with Agile methodologies and tools
  • Experience working for leading SaaS companies with a diverse customer base spanning small business owners, SMB, and enterprise
  • Experience in products catering to one or more business domains
  • Experience with technical delivery teams leveraging continuous delivery for launch
  • Experience at developing and delivering complex products at high velocity and with aggressive deadlines
  • Strong analytical approach, with attention to detail and excellent reporting skills
  • Ability to communicate and manage stakeholder relationships effectively, internally, and externally
  • Exceptional organizational and planning skills
  • TOGAF and/or Agile/Scrum certifications preferred
  • Own and manage functional architecture for one or more domains
  • Develop functional architecture for one or more products, coarse grain services or business function
  • Identify portfolio level capability gaps, duplicates, and propose new services and products
  • Functional decomposition of services and products to manageable microservices
  • Data architecture for one or more domains
  • Recommend buy versus build
  • Adherence to enterprise level and compliance requirements
  • Develop and contribute to Reference Architecture and Design patterns
  • Participate actively in product planning and roadmap definition
  • Help resolve technical blocking issues and coordinate solutions across multiple technical teams
  • Ensure engineering team has needed information on endpoints and contracts
  • Determine technical feasibility, dependencies, and constraints in delivering services and products
  • Anticipate and proactively manage data governance, security, scalability and stability risks
  • Identify functional tradeoffs, escalate risks, and manage mitigation in collaboration with neighbor Digital Technology teams
  • Develop and articulate defensible points of view based on data from primary and secondary researching including direct customer engagement
  • Drive clarity and set standards on product performance and effectiveness metrics that measure and benchmark product success
  • Stay abreast of new technology capabilities and leverage knowledge in contributing to product solutions. Recommend and plan innovative products and features
  • Develop and maintain relationships with key decision-makers across the organization

10,001+ employees

Cloud-based enterprise operation solutions
Company Overview
ServiceNow’s mission is to transform IT to revolutionize the enterprise by placing a service-oriented lens on the activities, tasks, and processes that make up day-to-day work life. The company is committed to helping modern enterprises operate faster and become more scalable through their platform that optimizes processes, makes work more intuitive, and discovers insights that create new value.
  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time
Company Core Values
  • Wow our customers
  • Win as a team
  • Create belonging
  • Stay hungry and humble