In this Engineering Operations role, you will be responsible for providing basic administration and support for engineering applications (tools) in a team-oriented environment. This position will report to the Configuration Management Lead within the Systems Engineering Team.

Responsibilities:

• Provide basic administrative support for multiple engineering applications: these applications are used within the Engineering department, including, but not limited to CAD Design tools, SW/HW configuration management, issue tracking, company wiki and other engineering development related applications
• Provide basic administrative support to users for new accounts, access, and setup
• Setup and maintain metadata categories and business rules across multiple tools to maintain consistent categorization of technical artifacts
• Maintain defined workflows for engineering processes within the tools
• Provide basic triage and troubleshooting for users to:
• Classify and categorize technical data
• Handle basic requests or assign to other team members as appropriate
• Provide basic assistance with engineering application upgrades as needed
• Provide basic assistance in evaluating, integrating, administrating, and supporting new engineering applications as needed
• Communicate status of work clearly providing visibility to supervisor or mentor
• Learn how to use and apply engineering tools as needed for this role
• Develop, maintain, and deliver Training materials for new users
• Thoroughly document work in an organized manner
• Work collaboratively and professionally in a team environment with other engineers and scientists

You’d be a good fit with:

• 1-5 Years of experience
• Bachelor’s Degree in Management Information Systems, Computer Science, OR an equivalent combination of education and experience
• Must demonstrate knowledge, education, experience and/or training necessary to provide basic support for engineering applications
• Scripting experience
• Demonstrate strong and effective verbal, written, and interpersonal communication skills
• Demonstrate a proficient ability to work directly with users and understand their needs

You’d be a great fit with:

• Bachelor’s Degree in a STEM field 
• 2 years Experience in engineering applications management in a high tech environment
• Experience with the following applications
• Atlassian tool suite including Jira and Confluence
• Artifactory
• Gerrit/Git
• Solidworks/Solidworks PDM
• Altium
• PLM tools such as Duro, Windchill, or Arena
• Requirements Management tools such as DOORS or JAMA
• Experience with Scriptrunner
• Software and/or Hardware configuration management experience
• Experience with Windows and Linux Operating Systems