Operations Coordinator

Department

BSD ORT - Administrative Support

About the Department

The Department of Orthopaedic Surgery and Rehabilitation Medicine at the University of Chicago consists of 72 clinical providers including 27 Attending physicians, 25 Residents, 5 Fellows, and 15Advanced Practice Providers. These providers bring with them expertise on a wide variety of Orthopaedic problems including Bone and Soft Tissue Cancer, Bone Health and Fragility, Bone Infection Care, Foot and Ankle Care, Fracture Care, Hand and Wrist Care, Hip Care, Knee Care, Pediatric Orthopaedic Care, Shoulder and Elbow Care, Spine Care and Sports Medicine.

Job Summary

The Operations Coordinator is primarily responsible for providing operational and administrative support for the department of Orthopaedic Surgery and Rehabilitation Medicine. The Operations Coordinator works under the general direction of the Section Administrator, or their designee. This position performs routine assignments related to clinical programs related to teaching, medical research, and clinical care. Facilitates research initiatives of the faculty and staff.

Responsibilities

• Provides high level technical and administrative support to Neurological Surgery faculty members for a diverse set of activities aligned with the Department’s needs.
• Develops and implements systems to organize, communicate, and manage key priorities and projects on behalf of faculty members.
• Researches and develops internal and external communications including presentations, correspondence and other written materials.
• Manages Department communications, including the development of newsletters and websites for targeted audience.
• Compiles, produces and disseminates departmental information and reports. Creates, writes, edits and posts articles, news, and program summaries to website or social media platforms.
• Participates in the administrative aspects of faculty appointee’s recruitment, hiring, reappointment, and promotions workflow, which includes serving as a medical staff office liaison, managing applications, coordinating reappointment memos, and working collaboratively with the faculty committee, and the Dean’s office.
• Coordinates special projects, functions, and events related to the Department including large scale complex events, involving multiple parties, including foreign visitors.
• Manages continuing medical education (CME) courses, including the completion of CME applications and coordinating all pre and post event-planning details.
• Participates in process and performance improvement by identifying, analyzing, and enhancing existing processes to achieve better outcomes.
• Assists with training and orienting staff as needed.
• Assists in maintaining accurate scheduling of physicians on call.
• Participates in overseeing and maintaining the physical office space, ordering equipment repairs, upgrades, and office supplies.
• Has a complete understanding of the Department and University financial policies; creates purchase orders; and processes invoices for payment against purchase orders or general expense reimbursement.
• Assists with the development and management of continuing education programs in the department.
• Assists with the management of GME training programs and medical student rotations. Assists monitoring finances for the clinical section. Provides management with regular updates and ensures that spending limits are adhered to and are within budget.
• Provides professional support to clinical department management. Implements plans for clinical educational programs and initiatives.
• May act as a liaison between the section and other University departments.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Advanced degree in the life sciences.

Experience:

• Background in a healthcare or academic environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections.

​Preferred Competencies

• Excellent project management skills.
• Superior oral and written communication skills.
• Excellent interpersonal and customer service skills with a focus on serving the community through collaboration and respect.
• Handle sensitive and confidential situations and information with absolute discretion.
• Maintain calm and courteous demeanor and work productively despite competing priorities.
• Excellent problem-solving skills.
• Follow an issue through to resolution.
• Take initiative and organize and complete projects with minimal supervision.
• Familiarity with central administration within a complex research university environment.
• Maintain effective and harmonious working relationships with co-workers, faculty, guests speakers, venues, and vendors to promote a culture of wellness and excellence for the department.

Working Conditions

• Office environment.

Application Documents

• Resume/CV (required)
• Cover Letter (preferred)

Job Family

Administration & Management

Role Impact

Individual Contributor

Scheduled Weekly Hours

40

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Hourly

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FLSA Status

Non-Exempt

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Pay Range

$26.44 - $33.65

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history.A conviction does not automatically preclude University employment.Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.