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Client Services Representative
Posted on 4/5/2022
INACTIVE
Locations
Downers Grove, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
HTML/CSS
Social Media
Responsibilities
  • Responsibilities include handling incoming client calls, chats, emails, and support tickets from clients seeking assistance with their website while providing excellent customer service
  • Tasks include basic website content updates, photos, e-mail set-up, and support, etc
  • Conduct outbound calls regarding client education, billing, questionnaires, surveys, and/ or approvals
  • Advise clients on their overall web presence and upsell on additional products, when appropriate
  • Perform quality assurance on client requests and new product releases
Internet Brands

5,001-10,000 employees

Internet media company
Company Overview
Internet Brands integrates web solutions for businesses with media websites for consumers in key vertical markets. The company makes managing enterprise digital easy with a suite of easy to use tools.
Benefits
  • Medical, dental, & vision insurance
  • Life insurance
  • Short & long term disability
  • Flexible spending accounts
  • Credit union membership
  • Employee assistance program
  • Paid Holidays
  • Paid Time Off
  • Casual Dress
  • 401k plan
Company Core Values
  • Move fast
  • Aggressively experiment
  • Spend and operate smartly
  • Grow our people internally
  • Flexible and collaborative
  • Aspire to find the best in ourselves