Trade Flow Support
Trading Application Support
Confirmed live in the last 24 hours
Locations
Montreal, QC, Canada • Houston, TX, USA • New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
- 2+ years of trade flow support experience a must
- Proficient in Linux OS
- Proficiency with Bash and a scripting language such as Python or Perl required
- Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols
- Experience in SQL (PostgreSQL, MySQL, MS SQL)
- Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) - a plus
- Bachelor's Degree in Computer Science, Engineering or related subject
Responsibilities
- Manage global trading platform readiness: pre-trading & post-trading
- Provide monitoring and support for end to end transaction flow across the trading platform
- Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
- Incident management: create and send reports following established process
- Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams
- Support scheduled changes: application deployments, network implementations and server maintenance
- Oversee automated processes, scheduled jobs and regular reports
- Manage users' requests: track requests, review approvals, updates, resolution, closure, etc
- Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams
Desired Qualifications
- Familiarity with Kdb+ is a plus
- Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude
- Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
- Self-motivated individual that takes initiatives and has an ownership & accountability mindset
- Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
- Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios
- Knowledge of ITIL is an advantage