Senior Scrum Master @ Apply Digital

ABOUT APPLY DIGITAL

Who we are: We’re a global digital transformation partner for change agents, working to modernize their organizations.

Who we help: Our 650+ digital specialists have helped global companies like Kraft Heinz, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group create business impact.

What we do: We offer clients end-to-end expertise across Business Strategy, Commerce, Platform, Products, Innovation, and beyond.

How we help: We work together as one connected team to drive business impact and ensure every strategy is actionable through to execution in the context of your organization’s broader ecosystem. We collaborate as cross-disciplinary pods and as extensions of client teams - ensuring the right perspectives contribute to creating connected, value-generating outcomes.

If you’d like to learn more about Apply Digital’s culture click HERE.

LOCATION: Apply Digital is hybrid/remote friendly. The preferred candidate should be based in the Greater Toronto Area of Canada, working in hours that align to ET.

THE ROLE:

We are looking for a Senior Scrum Master to help deliver great results for our clients in Canada and the United States and build team morale. Our preferred candidate builds strong, trusted relationships with our clients. They have a passion for all things digital - strategy, products, platforms and marketing - and are not afraid to speak with various client stakeholders. Apply believes that the diversity of ideas leads to the best solutions; we need someone who is naturally collaborative, both externally and internally.

As a Senior Scrum Master, you are a champion for Project Management and Agile best practices but are flexible and can adjust your processes to fit your project team and clients’ needs.

RESPONSIBILITIES:

Leads up to two internal cross-functional project teams usually composed of UX, UI, Tech, QA, Data and Content
Is a Scrum and Kanban expert
Supports PjM with resourcing and budget (Optional)
Facilitates the ceremonies: Standup, Planning, Estimation during Refinement, Review and Retro
Owns the scrum artifacts: Standup notes, Capacity and Velocity planning, Planning summary, Retro action items, Review the summary, optionally SLA
Keeps the key stakeholders (Project Manager, Product Specialist, Client Services, Client) informed at all times with succinct and effective verbal and written communications
Elevates the project team
Resolves conflicts with empathy
Mentors Project Coordinator and Scrum Master
Updates Agile knowledge base when outdated

WHAT WE’RE LOOKING FOR:

At least 5 years of experience leading teams delivering end-to-end digital solutions via the SDLC
Scrum Master Certification (CSM or equivalent) and prior experience working in an Agile environment
Excellent knowledge of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement, and velocity)
Strong beliefs in servant leadership
Proficient in JIRA
A good understanding of release management and CI/CD
A can-do attitude, a passion for digital products and the resilience to work in a flexible and fast-paced environment
A good dose of humility and positivity to drive your relentless pursuit of excellence!

BONUS:

Technical background in Computer Science

LIFE AT APPLY:

Flexibility - work where you work best
Competitive benefits plan
Generous paid time off - take the time you need to be balanced and energized
A growing company means many opportunities for advancement - we like to promote from within!
Regular team and company events (karaoke, escape rooms, axe throwing and more!)
Training budgets, Days of Learning, company-wide training

At Apply Digital, we value humanity, diversity, and authenticity as much as we do excellence and innovation. We aim to live our SHAPE values (Smart, Humble, Active, Positive, Excellent) every day in the work we do and how we work together.

If this aligns with your values, we encourage you to apply for a role that aligns with your experience.