Snr. Site Reliability Engineer @ KnowBe4

Snr. Site Reliability Engineer

Remote

Posted on 12/1/2022

INACTIVE

Locations

Remote

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

AWS

JavaScript

Git

Ruby

Terraform

Python

Communications

Requirements

BS/MS/Ph.D. or equivalent plus 5 years experience
Proficient authoring scripts in one or more programming languages (e.g. Python, Ruby, Javascript)
Experience designing and operating high-scale patterns in AWS
Experience building and designing repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
Excellent communication skills
Effectively able to self-manage your time across competing projects
Ability to quickly understand and debug complex distributed systems
Confident writing in Python a plus
AWS Cloud Certification(s) - Professional Level a plus
Experience working for a public company a plus
Open-source contributions or technical blog experience a plus

Responsibilities

Work with other Site Reliability Engineers to build highly scalable and resilient applications and infrastructure in AWS
Maintain and improve extensible infrastructure-as-code using Terraform
Learn, maintain, and improve our existing deployment strategies
Deliver effective observability, monitoring, and alerting patterns for KnowBe4's applications and infrastructure
Act as an escalation point for identifying and resolving the root cause for production incidents
Provide assistance designing globally distributed systems and processes for the organization
Identify deficiencies in our current applications and infrastructure and correct them when found
Define new approaches and tailored solutions to complex technical problems
Act as a project leader with other Site Reliability Engineers and ensure progress is communicated effectively to project stakeholders

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand.

The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills.

Some of the technologies we use:

Programming Languages - Python, Ruby, Rust
Infrastructure as Code - Terraform, AWS CDK
Source Code Management and CI/CD - GitLab, Snyk
Observability - DataDog, Airbrake
Containerized Workloads - Docker
Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.

Responsibilities:

Work with other Site Reliability Engineers to build highly scalable and resilient applications and infrastructure in AWS
Maintain and improve extensible infrastructure-as-code using Terraform
Learn, maintain, and improve our existing deployment strategies
Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure
Act as an escalation point for identifying and resolving the root cause for production incidents
Provide assistance designing globally distributed systems and processes for the organization
Identify deficiencies in our current applications and infrastructure and correct them when found
Define new approaches and tailored solutions to complex technical problems
Act as a project leader with other Site Reliability Engineers and ensure progress is communicated effectively to project stakeholders

Minimum Qualifications:

BS/MS/Ph.D. or equivalent plus 5 years experience
Proficient authoring scripts in one or more programming languages (e.g. Python, Ruby, Javascript).
Experience designing and operating high-scale patterns in AWS
Experience building and designing repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
Excellent communication skills
Effectively able to self-manage your time across competing projects
Ability to quickly understand and debug complex distributed systems
Confident writing in Python a plus
AWS Cloud Certification(s) - Professional Level a plus
Experience working for a public company a plus
Open-source contributions or technical blog experience a plus

The base pay for this position ranges from $130,000 - $150,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, an employee stock purchase program, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

501-1,000 employees

Website

Security platform for security awareness

Company Overview

KnowBe4 enables your employees to make smarter security decisions, every day.

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program
Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly
Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave
Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year
Remote Work Options
Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group
On-site Life Coach

Company Core Values

Radical Transparency
Extreme Ownership
Culture of Celebration
Diversity & Inclusion
Global Exposure