Director of Professional Services
Dock & Remote Operations
Posted on 2/6/2023
Burlingame, CA, USA
Experience Level
Desired Skills
  • 3+ years of experience designing, developing, and supporting cloud connected device solutions
  • Experience with WiFi networking
  • Deep knowledge of cloud connected devices and troubleshooting network connectivity issues
  • Success in implementing market-leading, secure, scalable SaaS products and services to enterprise customers
  • Proven track record of implementing new technology, agile development and interfacing with technical teams to deliver on customer schedules
  • Work directly with vendors and customers through proactive, metrics based engagement
  • Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts
  • Ability to travel ~40-50% of the time
  • Build a scalable process for installation of cloud-connected devices on secure networks with the help of both direct resources and 3rd party channels
  • Collaborate with our engineering team and customers to operationalize deployment and sustainment requirements and processes
  • Proactively engage with customers and sales to identify areas for improvement and ensure expansion of our solutions
  • Research, launch, and refine professional services that address customer needs
  • Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services

201-500 employees

Flying tools robotics
Company Overview
Skydio's mission is to make the world more productive, creative, and safe with autonomous flight. The company manufactures and distributes drones for various applications.
  • Child Care & Parental Leave - Family Medical Leave, Flexible Work Schedule, Generous Parental Leave
  • Health & Wellness Benefits - Dental Benefits, Disability Insurance, Flexible Spending Account (FSA), Health Insurance Benefits, Life Insurance, Onsite Gym, Vision Benefits, Wellness Programs, Mental Health Benefits
  • Home Office Stipend for Remote Employees
  • 401(K)
  • Generous PTO, Paid Holidays, Paid Sick Days
Company Core Values
  • Accountability
  • Transparency
  • Protection of privacy and civil liberties