Client Success Analyst
Posted on 1/26/2024
Qventus

51-200 employees

AI-powered healthcare operations automation system
Company Overview
Qventus, Inc., a leader in care operations automation, leverages AI, machine learning, and behavioral science to optimize healthcare operations, demonstrating its technical prowess and industry leadership. The company's culture of transformation and improvement is evident in its successful deployments across numerous health systems, achieving significant outcomes such as 30-50% fewer excess days and over $10 million in annual financial value per facility. Recognized for its client satisfaction and operational efficiency, Qventus stands out for its strategic partnerships, robust platform, and commitment to driving value for health systems, patients, and employees.
AI & Machine Learning
Data & Analytics
B2B

Company Stage

Series C

Total Funding

$98.8M

Founded

2012

Headquarters

Mountain View, California

Growth & Insights
Headcount

6 month growth

9%

1 year growth

12%

2 year growth

38%
Locations
Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
SQL
Looker
Snowflake
CategoriesNew
Business & Strategy
Requirements
  • Up to 5 years of project/program management experience
  • Proficiency with pulling data reports and translating it for consumption by clients or end users
  • Ability to prioritize work with conflicting deadlines and self-regulate time management
  • Ability to travel up to 25-50% nationwide
  • Experience working with clinical and/or process consultants
Responsibilities
  • Support a Client Success Manager with meeting or exceeding contractual goals
  • Support client adoption and buy in by encouraging client participation and preparing clients for speaking engagements
  • Contribute to team efficiency with an eye for continuous improvement across work methodologies
  • Drive progress on open initiatives through attention to detail and basic project management
  • Continuously assess Client Health via client interaction and feedback looks while working with CSM to mitigate risks and/or celebrate success
Desired Qualifications
  • 1+ years of professional experience working at a top healthcare consulting firm, digital health company, or health system
  • Experience writing SQL queries
  • Experience with software such as Snowflake or Looker
  • Experience with Epic/Cerner/Meditech EHR instances