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Intake Coordinator
Updated on 2/3/2023
Locations
Rockford, IL, USA • Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Knowledge of medical terminology
  • Preferred medical office experience
  • One years' experience in managed care with referral entry
  • Detailed knowledge of medical coding; including ICD-10, HCPC's and CPT codes
  • Able to adapt to different situations and multitask
  • Must have ability to work independently, maintain organization and meet deadlines
  • Highly skilled in verbal and written communication
  • Able to problem solve, exercise initiative and make decisions
  • Able to communicate clearly and work effectively with co-workers, management, physicians, members, vendors and customers
Responsibilities
  • Team member should be able to understand how to create referral episodes in MCG and be able to enter 25-30 cases per day with assistance. Understanding their daily functions like sorting incoming faxes, answering some phone calls and working out of their own IPA folder
  • Team member should feel very confident with their assigned medical group and be able to enter 30-40 cases per day accurately. Able to take on more responsibilities like learning another medical group and troubleshooting issues with complex cases
  • Data entry of referral and pre-certification's complying with multiple sets of protocols which are built in the application
  • Maintains and manages strict confidentiality of all information, whether received directly or indirectly as it relates to health care services
  • Enter referrals and precertification's into software program accurately using ICD-10 and CPT coding as well as follow necessary guides to maintain compliance with delegation and state requirements
  • Answer phone calls as well as make phone calls
  • Responsible for accuracy and timeliness of referral and precertification's authorizations
  • Assists physician offices and providers with referral and precertification questions
  • Works with Provider Relations and Claims staff to clarify or rectify discrepancies between referrals, precertification's and claims
  • Assists the Clinical Services Department nursing staff in the development and maintenance of internal referral manuals
  • Adheres to all audit procedures
  • Performs other duties as assigned
Arcadia

201-500 employees

Energy tech company
Company Overview
Arcadia's mission is to stop climate change by breaking the fossil fuel monopoly. Their technology is lighting a cleaner path forward for everyone, from everyday consumers and small businesses to the innovators building the next generation of energy products.
Benefits
  • Competitive compensation and paid time off
  • Comprehensive medical, dental, vision, and FSA plans
  • Paid parental leave for everyone
  • Remote work opportunities
  • Professional development and ongoing feedback
  • Company stock options and 401(k)
  • Snacks, beverages, and regular lunches in the office
  • On-site gym, new parent, and wellness rooms in DC
  • Commuter benefits and secure bike storage
  • 100% clean energy match for all employees
Company Core Values
  • Build for good
  • Build for all
  • Build with urgency
  • Build for simplicity
  • Build togethere