Operations Associate

ReflexAI named to Inc.'s 2026 Best Workplaces list. NEW YORK, June 2, 2026 - ReflexAI is proud to announce it has been named to Inc.'s 2026 Best Workplaces list. The list, which can be found at Inc.com, honors American companies that have built exceptional workplaces and vibrant cultures that support their teams and businesses, whether in-person, remote, or hybrid. The award is the result of comprehensive measurement and evaluation of hundreds of applicants. The process involved a detailed employee survey conducted by Quantum Workplace, covering critical elements such as management effectiveness, perks, professional development, and overall company culture. Each company's benefits were also audited to determine the overall score. ReflexAI is honored to be included among the 507 companies recognized this year. "The culture at ReflexAI isn't a program we built alongside the product. It's the result of hiring people who care about the mission and creating the conditions for them to do their best work. We exist to help organizations improve performance in the highest-stakes conversations imaginable: crisis calls, healthcare encounters, sales pitches, and customer moments where trust is on the line. That work requires a team that holds itself to the highest internal standards internally, " said Sam Dorison, Cofounder and CEO, ReflexAI. John Callery, Cofounder and Chief Product & Technology Officer, ReflexAI added, "Being named to this list genuinely means something to me, and specifically because of how it's determined. This isn't a self-nomination. It's based on anonymous feedback from our own team. That rigor is exactly what makes it credible. The people building ReflexAI decided this was true about our culture. That's the part I'm proud of." ReflexAI is the conversation performance platform for high-stakes work. The company's AI-powered platform, including Prepare, a simulation-based conversation training product, and Assure, a conversation intelligence and quality assurance platform, helps organizations continuously improve how their teams perform in the conversations that matter most. ReflexAI serves customers across crisis and behavioral health, healthcare, financial services, and customer service. "This year's Best Workplaces list goes beyond great company culture-it highlights companies making meaningful and sustained investment in their employees," says Bonny Ghosh, editorial director at Inc. "Even in a labor market that favors employers, these companies understand that an intentional and authentic commitment to their teams drives stronger employee retention, engagement, and ultimately, a stronger business overall." To view the full list of winners, visit Inc.com. About ReflexAI. ReflexAI is the conversation performance platform for organizations where human interactions drive outcomes. Through a closed-loop system connecting AI-powered simulation, real-world evaluation, and performance intelligence, ReflexAI helps frontline teams practice the right skills, improve faster, and sustain better performance over time.Guided by a commitment to responsible and human-centered innovation, ReflexAI partners with organizations across industries to train team members up to 75% faster, improve quality consistently, and turn conversation data into coaching decisions that move their businesses forward. About Inc. Inc. is the leading media brand and playbook for entrepreneurs and business. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com. About Quantum Workplace. Quantum Workplace, based in Omaha, Nebraska, is an HR technology company that serves organizations through employee-engagement surveys, action-planning tools, exit surveys, peer-to-peer recognition, performance evaluations, goal tracking, and leadership assessment. For more information, visit QuantumWorkplace.com.

Google Gemini enhances mental health support for organizations. April 7, 2026 Google's latest updates to its mental health support tool, Gemini, aim to provide immediate and effective connections for users in crisis situations. With mental health becoming an increasingly pressing issue among communities and businesses, these enhancements could benefit small business owners by fostering a healthier work environment and providing valuable resources for employees. The redesigned "Help is available" module will now surface when conversations indicate a potential mental health crisis. This proactive feature not only highlights the resource but also connects users to crisis hotline options through a new "one-touch" interface. Users can easily chat, call, text, or visit a crisis hotline website, ensuring that help is just a tap away. Notably, the option remains visible throughout the conversation, serving as a continuous reminder for those in distress to seek support. Google.org's commitment to mental health extends beyond improving access to their tools. The organization announced a significant $30 million investment over the next three years aimed at scaling global hotline capacities. This funding is designed to enhance immediate and safe support for individuals in crisis, a vital aspect for small business owners who may encounter employees facing mental health challenges. Additionally, Google is expanding its collaboration with ReflexAI, committing $4 million in direct funding. This partnership will enhance mental health support services within social organizations by integrating Gemini into ReflexAI's training suite. The initiative aims to equip staff and volunteers with AI-powered simulations that prepare them for critical conversations. Such training could prove invaluable for small businesses, enabling teams to better understand and support colleagues experiencing mental health difficulties. Mental health is not just a personal issue; it often extends into workplace dynamics. Small business owners should be aware of how they can leverage these tools to create a more supportive environment. With Gemini, managers and team leaders can access resources to guide sensitive discussions and provide appropriate support. This capability is particularly crucial as employees increasingly seek workplaces that prioritize mental health and well-being. However, while Gemini offers a robust tool for information, it's important to note its limitations. Google stresses that the tool is not a substitute for professional clinical care or therapy. This distinction is critical for small business owners who may rely on technology for guidance yet need to understand when to direct employees to professional services. Proper training on how to use the tool effectively can ensure that employers are not inadvertently misguiding workers struggling with their mental health. Moreover, Google is taking steps to protect younger users through specific design features. For instance, Gemini has mechanisms to prevent emotional dependence and to avoid inappropriate or harmful interactions. These safeguards could also extend to businesses employing younger workers, allowing companies to cultivate a safe digital environment that resonates with the values of a new generation entering the workforce. In a world where mental health awareness is growing, Google's updates serve as a timely reminder of the critical role technology can play in fostering support systems. Small business owners are encouraged to familiarize themselves with these advancements as they continue to navigate the complexities of employee well-being. As more individuals turn to digital platforms for assistance, integrating robust mental health resources into small business practices will likely become essential. By utilizing tools like Gemini, entrepreneurs can not only support their employees more effectively but also contribute to creating a healthier workplace culture overall. For further details on these updates, you can view the original announcement here. Image Via Gemini David Wilson is a technology writer and IT consultant with a passion for helping small businesses leverage digital tools for growth. With over 15 years of experience in software development and tech support, David specializes in simplifying complex tech concepts for business owners. He has contributed to several tech publications, sharing insights on cybersecurity, cloud computing, and emerging digital trends. David's practical advice empowers entrepreneurs to make informed technology decisions. When he's not exploring the latest gadgets, David enjoys building model airplanes and perfecting his barbecue recipes.