Date Posted:

2024-10-16

Country:

United States of America

Location:

OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA

Role Objective:

The Manager, Supplier Governance Global Business Systems (GBS) will play a critical role in ensuring the success of GBS by partnering with GBS leadership and our vendor partner. The scope spans all facets of GBS partner performance, from risk monitoring, KPI & SLA tracking and driving vendor commitments and innovation. This role will analyze monthly results and forecasts across all metrics and work with appropriate business partners to identify opportunities and drive accountability.

Key Responsibilities:

Administer contract and manage change process
Manage GBS Partner Innovation Fund usage and governance
Partner with GBS team to optimize program results, ensure KPIs and SLAs are being met and align standard processes across all regions
Identify any supplier risks
Lead Governance calls with GBS provider
Prepare materials to support management presentations
Ad hoc analysis to drive efficiency

Role specific skills, competencies and experience:

A bachelor’s degree
5-plus years of related supply chain experience required
Excellent organizational skills and a focus on continuous improvement
Excellent interpersonal, verbal and written communication skills
Strong analytical and problem-solving skills
A demonstrated attention to detail
Ability to deal with all levels of a global organization

Lateral Interactions, Role dependencies:

Collaborate with Regions/Functions/OUs/OAs/OTs leader(s)
GBS or other centralized services / entities including outsourcing
Enablers (DT, Transformation Office, HR, change mgmt., Automation tools,)

Language Requirement: Expertise in English reading and writing

Work Timings: Be flexible to accommodate business requirements across time zones

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry’s largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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Manager – Supplier Governance Global Business Systems

Otis

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