Full-Time
Audio Video Systems Engineer
AMD
10,001+ employees
Designs and sells processors, GPUs, accelerators
No salary listed
No H1B Sponsorship
Austin, TX, USA
Hybrid
Hybrid work arrangement indicated.
Bachelor's, Master's
 IT Operations (1) |
|---|
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- Experience in audio-visual-centric operations and service delivery.
- Experience operating Cisco and Polycom fleets.
- Ability to communicate effectively with C-level executives.
- Ability to support a global user-facing technology footprint and maintain operational excellence for the service offering.
- Ability to troubleshoot and resolve video conferencing and event service incidents, including return material authorizations and hardware/software issues.
- Ability to operate, maintain, and upgrade video conferencing equipment, test environments, and infrastructure.
- Ability to serve as a point of escalation for engineering incidents.
- Ability to maintain accurate inventories of service-related products.
- Ability to define requirements for next-generation fleet adaptations and maintain standard deployment offerings.
- Ability to evaluate new technologies for deployment and make recommendations.
- Ability to collaborate cross-functionally to deliver projects and services successfully.
- Ability to identify incident trends and implement solutions to reduce incident volume.
- The role is not eligible for visa sponsorship.
- Ensure that the global video fleet remains in peak operational health through monitoring and maintenance.
- Troubleshoot and resolve video conferencing and event service incidents, including return material authorizations and hardware/software issues.
- Manage cloud video interoperability partners, including Pexip, Cisco, and Synergy Sky, to ensure service-success key performance indicators are met.
- Use artificial intelligence tools and related applications to create dashboards and report success metrics and key performance indicators.
- Use ServiceNow for incident tracking, service tickets, and change requests.
- Report executive and Priority 1/Priority 2 audio-visual issues during daily operations meetings.
- Operate, maintain, and upgrade video conferencing equipment, test environments, and infrastructure.
- Plan yearly refresh and upgrade work with teams according to depreciation schedules and site expansion activities.
- Maintain a list of conversion requests and create utilization heat maps for quarterly review and approval.
- Build global video fleet standards, maintain standard deployment offerings, and define requirements for next-generation fleet adaptations.
- Maintain relationships with technology partners and suppliers for implementation.
- Collaborate cross-functionally to deliver projects and services successfully.
- Assist with project-related tasks and deliverables to drive solutions to completion.
- Provide feedback to senior management and the C-suite on projects and process improvements.
- Identify incident trends and recommend and implement solutions to reduce incident volume.
- Manage vendors in support of project and service deliverables.
- Leverage artificial intelligence to increase efficiency and build adaptive solutions.
- Collaborate with operations and support teams to provide direction, streamline processes, improve efficiency, and enhance the user experience.
- Build rapport for innovation within the organization and across functions.
- Seek customer feedback for road maps.
- Foster a team culture that promotes knowledge sharing, excellence, and collaboration.
- Operational focus in a fast-paced technology support function.
- Extensive project management experience with a focus on delivery.
- Strong presentation skills.
- Experience with artificial intelligence technologies and applications for enablement and reporting.
- Experience with Cisco and Polycom video endpoints.
- Experience with Webex Control Hub and Poly Lens management platforms.
- Experience with Zoom meetings and webinars.
- Experience with Vyopta and ThousandEyes video monitoring platforms.
- Experience with Splunk data collection services.
- Experience with Crestron and Extron video systems.
- Experience with Crestron, Extron, and QSC control systems.
- Experience with Biamp, QSC, and Extron audio workflows.
- Experience with Shure wireless and installed microphone systems.
- Experience with Sony, Samsung, and related display vendors.
- Experience with Megapixel, Sony, and Novastar video wall products.
- Experience with video support and engineering efforts.
- Experience with process management, implementation, and development.
- Experience in dashboarding and data metrology.
- Experience with programming languages such as Python, C/C++, SIMPL, and Lua.
- Proven experience interacting with C-level executives.
AMD is a semiconductor company that designs and sells processors, graphics cards, and accelerators for a range of customers, including data centers, AI developers, and enterprises. Its products include Ryzen CPUs for desktops, EPYC CPUs for data centers, and Radeon GPUs for gaming and professional visualization. AMD also offers the ROCm software stack and Instinct accelerators to boost AI and machine learning performance. The company earns revenue from hardware sales, technology licensing, and software that optimizes hardware performance. AMD differentiates itself through a broad portfolio that combines high-performance CPUs, GPUs, and AI accelerators, along with software ecosystems that optimize compute workloads. Its goal is to provide scalable, efficient computing power for gaming, data centers, and AI workloads while pursuing responsible corporate practices.
Company Size
10,001+
Company Stage
IPO
Headquarters
Santa Clara, California
Founded
1969
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Simplify's Take
What believers are saying
- AMD's Q2 2026 revenue reached $11.54 billion, up 50% year over year.
- Data Center sales hit $6.72 billion in Q2 2026, more than doubled.
- Anthropic's first gigawatt starts in first half 2027, validating MI450 demand.
What critics are saying
- AMD booked $440 million China export-control charges in Q2 2026.
- Broadcom's July 2026 custom-chip push threatens AMD's merchant GPU model.
- If Google, Meta, and OpenAI standardize on custom ASICs, AMD loses AI relevance by 2028.
What makes AMD unique
- AMD's July 22, 2026 Anthropic deal pairs MI450 GPUs with Helios rack-scale systems.
- AMD's August 31, 2026 Saudi JV gives sovereign AI customers local infrastructure.
- Zen 6 Venice on TSMC 2nm makes AMD first HPC server chip there.
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Benefits
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 3%2 year growth
↓ -2%Advanced Micro Devices rallied approximately 6.7% to $509.635 on Tuesday as investors bet on surging demand for AI computing infrastructure. The chip designer's second-quarter revenue soared 50% to $11.54 billion, with data-centre sales more than doubling to $6.7 billion. The data-centre division now generates roughly 58% of AMD's total revenue. AMD's stock price stands 82.57% above its $279.15 GF Value, indicating investors are paying a premium for AI-fueled growth. Separately, Qualcomm said Amazon could purchase as much as $60 billion of AI data-centre products through a long-term collaboration. Qualcomm is targeting $15 billion in annual data-centre revenue by 2029.
AMD reported strong Q2 results with Data Centre revenue more than doubling year-over-year to $6.72 billion and Q3 guidance of roughly $13 billion. Despite this, shares fell approximately 5% due to concerns over product-mix margin pressure and $440 million in charges from China export controls on Instinct MI308 shipments. Gaming revenue declined 31% year-over-year to $779 million. The company's non-GAAP gross margin expanded to 56%, though Data Centre AI products carry margins slightly below the corporate average. Analyst consensus remains bullish, with 41 buy ratings versus 10 hold ratings and zero sell recommendations. The consensus price target stands at $613.84, implying significant upside from current levels. AMD shares are up 113.42% year to date but have traded sideways recently as investors await proof of volume production ramps.
AMD's data centre revenue doubled to $7 billion, but Broadcom's AI semiconductor revenue reached $17 billion, growing 221% year-over-year. The scale gap highlights a structural threat to AMD's merchant GPU strategy. Three of AMD's major customers — OpenAI, Anthropic, and Meta — are simultaneously developing custom accelerators with Broadcom. Broadcom claims its co-developed chips outperform GPUs at half the cost, potentially shrinking AMD's addressable market. Broadcom generated $14 billion in free cash flow last quarter and recently announced its 15th consecutive dividend increase. AMD's operating margin stands at 27% compared to Broadcom's 68%. The competitive dynamic centres on AMD's general-purpose Instinct GPUs versus Broadcom's custom silicon approach. If frontier AI labs shift to proprietary chips, AMD's growth assumptions for its $1.4 trillion 2030 total addressable market may need revision.
AMD gained 4.7% and Intel rose 4.5% on 4 September, while Nvidia added only 0.8%. The single-session divergence suggests investors may be broadening AI exposure beyond Nvidia, though it cannot confirm lasting rotation. AMD's second-quarter revenue hit a record $11.5 billion, up 50% year-over-year, with Data Centre representing 58% of the company. Its portfolio includes MI450 accelerators and sixth-generation EPYC processors. Insider Monkey's database counted 164 hedge funds holding AMD in Q2 2026, up from 134 in Q1. Intel's second-quarter Data Centre and AI revenue was $6.3 billion, up 59% year-over-year. However, negative $8.4 billion adjusted free cash flow raises capital efficiency concerns. The database counted 138 hedge funds holding Intel in Q2 2026, up from 112 in Q1.
AMD's data centre segment is on track to surpass 70% of the company's total revenue by 2027, driven by a substantial growth gap between business units. In Q2 2025, data centre products generated 58% of AMD's record $11.5 billion revenue, up from 42% the previous quarter. The data centre division, which includes EPYC server processors and Instinct GPUs for AI computing, grew 107% year-over-year to $6.7 billion. Meanwhile, AMD's other divisions—client processors, gaming chips, and embedded products—grew just 8% combined to $4.8 billion. Management expects data centre sales to accelerate in the second half of the year. If current growth rates continue, with data centre moderating to 90% growth and other segments maintaining 8% growth, the data centre segment would reach approximately $12.8 billion by Q2 2027, representing 71% of total revenue.