Manager – Customer Marketing

​​As the Manager, Customer Marketing – Distribution & Market Expansion, you’ll drive growth with our Distributor and Cash & Carry customers, a priority for the US Away From Home (AFH) Business Unit. This role focuses on developing strategic priorities, go-to-market plans, and customer relationships to create branded experiences and drive innovation on a national scale. Partnering with major accounts such as Gordon Food Service (GFS) and Restaurant Depot, among others, you’lllead high-impact initiatives with visibility to senior leadership. This position offers a unique opportunity to develop B2B marketing skills, manage channel marketing, and implement growth strategies that strengthen our market presence.​

Essential Functions & Responsibilities

• ​​Drive marketing strategy and execution for Distribution & Market Expansion, focusing on 3-5 key customers (e.g., Gordon Food Service & Restaurant Depot).

• ​Partner with company leadership to set objectives and priorities for joint business plans with key customers.

• ​Enhance visibility and performance on distributor online platforms, driving awareness and conversion, especially in core categories.

• ​Initiate and maintain R&D projects through the scoping and commercialization processesmaintaining brand guidelines and optimizing innovation projects for growth.

• ​Utilize data and insights to identify opportunities and prioritize channels, segments, categories, and products across the customer portfolio.

• ​Develop initiatives and partner with Sales to promote new products, creatively accelerating innovation adoption and execution.

• ​Drive assortment strategies, in-store execution, and targeted branded campaigns within the cash & carry segment.

• ​Build and maintain relationships with key customers and industry partners to support the broader channel strategy.

• ​Create tools and resources to empower sales teams (internal and external) to sell to distributors and operators.

• ​Collaborate cross-functionally with Sales, Brand Marketing, Consumer Insights, Culinary, Finance, Project Management, R&D, and Operations to strengthen marketing fundamentals and support business growth.​

Expected Experience & Required Skills

• ​​Bachelor’s degree in business, marketing, or a related field.

• ​3 to 5 years of experience in multi-channel marketing, product management, brand management, or CPG Sales.Experience in Foodservice is a plus.

• ​Solid understanding of P&L management, with foundational experience in its dynamics and functionality.

• ​Exceptional ability to influence and build credibility at all levels, internally and externally, to align decisions with customer needs.

• ​Self-starter with a proactive approach and a positive outlook to make impactful contributions daily.

• ​Skilled problem solver capable of assessing issues and creating action steps for resolution.

• ​Strong collaborator in a matrixed environment, able to work cross-functionally towards a shared objective.

• ​Exceptional balance of creativity and business acumen, keeping the consumer at the center of every initiative.

• ​Strong analytical skills with proficiency in interpreting quantitative data and conducting detailed trend analyses.

• ​Results-oriented problem solver with a track record of managing ambiguity and overcoming obstacles to succeed.

• ​Excellent verbal and written communication skills, with the ability to build relationships, influence stakeholders, and lead through collaboration.

• ​Strategic thinker who can assess issues from multiple perspectives and anticipate future impacts.

• ​Strong organizational agility, navigating formal and informal channels to get things done effectively while delegating and eliminating roadblocks for the team.

• ​Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

• ​Must be willing and able to travel up to 20% of the time for business, including meetings, site visits, and collaboration sessions with customers.​

Work Environment & Schedule