Director of Logistics & Warehouse Operations

Salary Range: 100000 to 130000 (Currency: USD) (Pay period: per-year-salary)

What You’ll Do

• Oversee logistics strategy for our event-based filming operations, ensuring equipment is shipped, returned, QA’d, and redeployed efficiently.
• Optimize shipping strategies using vans, third-party carriers, local storage facilities, and occasional freight solutions.
• Analyze logistics data to identify inefficiencies and implement process improvements.
• Partner with the BallerTV events team to forecast and plan tournament logistics needs.
• Own and manage the shipping cost budget, identifying cost-saving opportunities without sacrificing quality or timeliness.
• Improve equipment turn times to reduce CapEx needs and extend asset utilization.
• Manage fulfillment operations for the direct-to-consumer hardware business, including order processing, inventory storage, and returns.
• Quarterback the annual procurement process, modeling event-driven equipment needs vs. available inventory.
• Develop a lifecycle replacement plan for equipment inventory that accounts for shrinkage, loss data, and expected asset lifespan.
• Conduct physical inventory audits multiple times per year, collaborating with the Finance team.
• Refine and evolve our proprietary WMS (Warehouse Management System), working with the Product team to improve accuracy, tracking, and automation.
• Co-manage warehouse associates alongside your Warehouse Manager (direct report), with ultimate leadership responsibility for the team.
• Lead and develop warehouse teams, including hiring, training, and performance management.
• Work cross-functionally with Finance, Product, and Operations teams to ensure a continuous feedback loop, process improvements, and team alignment.

What We're Looking For

• 8+ years of logistics, warehouse, or supply chain leadership experience
• Proven team management skills in high-volume operations
• Strong data analysis & budgeting expertise
• Experience in inventory tracking & fulfillment processes
• Process improvement mindset (Six Sigma, Lean, etc.)
• Excellent communication & cross-functional collaboration skills

What to Expect in This Role

• This is not just a standard 9-to-5 logistics job—our busy seasons and peak weekends require a leader who thrives in fast-paced, dynamic environments.
• Team Oversight: You will directly and indirectly oversee 5-10 full-time and contract warehouse associates.
•  Inventory Complexity: BallerTV manages about a dozen unique SKUs but operates at a high volume, fast-turn logistics environment.
• Shipping & Processing Volume:
• During peak weeks, the warehouse will process thousands of inventory pieces.
•  Equipment will be packed into hundreds of standardized shipping cases.
•  Shipments will go out to up to 75 different locations across the U.S. via third-party carriers while shipments from the week before will be returning back to the warehouse
•  Peak weekends will require extended shifts—including double shifts or weekend availability as needed.
•  You may need to be on-call during major event weekends to ensure logistics run smoothly.
•  BallerTV has different business areas that operate like mini-startups within the organization—we need someone who is comfortable with ambiguity, adaptable to change, and proactive in solving problems.
•  We look for leaders who act like owners, not renters—taking full responsibility for their domain, thinking strategically, and ensuring the team delivers results.
•  The culture at BallerTV is built around franchise-first thinking, continuous iteration, and rapid scaling.