Full-Time
Senior Technology Support Specialist
Posted on 8/12/2025
Brookfield
1,001-5,000 employees
Global investment firm managing long-term wealth
Compensation Overview
$100k - $110k/yr
New York, NY, USA
In Person
 Customer Experience & Support (2) |
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- Excellent communication and interpersonal skills
- Advanced technical skills
- Strong experience of video conferencing and collaboration tools, Microsoft Teams
- Knowledge of ITIL Methodology
- Desktop Project execution and ownership
- Proficient with Windows 10 & 11, iOS, Android OS, Microsoft Office (O365), Internet Browsers, Local Account Management, Installs and removals, Registry, Command line, Service management systems and System Management Tools, Windows Auto Pilot, MFA and Cisco VPN or other remote connectivity solutions
- Proficient with hardware including Desktop / Laptop, iPad/iPhone, Android Phones/Devices, Printers, Cisco Video Conferencing equipment, Cisco phones/Poly Phones
- Knowledge of wide area networks, TCP/IP, and home networking
- 7+ years of related experience, 2 years minimum supporting C-Suite Executives in a financial institution
- Bachelor’s degree in computer science, business computing, or a related field, or equivalent combination of education, certification, and experience
- Strong and effective customer relationship management skills and process/practice experience
- Experience working with third-party service provider service delivery execution and business governance
- Understands the importance and is vigilant with Cybersecurity matters
- Provides exceptional deskside and remote support to Brookfield users, with a focus on the firms Executive members
- Owns and follows up on IT support requests and problem tickets until user confirms resolution
- Enters incidents and requests into ServiceNow to ensure accurate tracking of End User Issues
- Provides installation, configuration, maintenance and troubleshooting support of computer hardware, software, audio/visual, networks, printers, and computer peripherals
- Works on complex, confidential assignments
- Owns project execution on behalf of the Deskside team, ensures documentation is accurate, updates are provided to management and inventory/completion tracked successfully
- Ensures past incidents and resolutions are documented appropriately according to knowledge management standards
- Positively represents Brookfield Technology Services with professionalism in all interactions
- Proactively follows up on IT service requests/IT problem tickets until customer confirms resolution
- Collaborates with other team members to provide efficient, full-service support
- Participates in testing new desktop technologies and software
- Technician must maintain professionalism, good attitude and appropriate behavior with all users and vendors
- Technician will provide customer technical education, and support high level technical problems
- Assists, encourages, and serves as a backup to other team members
- Experience with ServiceNow ticketing system preferred, but not required
- Experience with financial services, with front office support a plus
Brookfield is a global investment firm that pools capital from institutions and individuals to help them build long-term wealth. It invests across renewable power, infrastructure, real estate, private equity, and credit, typically deploying its own capital alongside partners. As owner-operators, it uses hands-on operational expertise to grow the businesses it owns. Its goal is to deliver durable, steady returns by focusing on high-quality assets and aligning interests with clients.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
$5.1B
Headquarters
New York City, New York
Founded
1924
Simplify's Take
What believers are saying
- Raised $21 billion in Q1 2026, growing fee-bearing capital 12% to $614 billion.
- Leads AI infrastructure via $835 million CMH01 data center and OpenAI $4 billion JV.
- Sol Agora's R$3 billion funds target 30,000 hybrid solar-battery installations in Brazil.
What critics are saying
- Sol Agora faces 10% losses on junior tranches from Brazilian solar default surge in 12-24 months.
- V.C. Summer nuclear revival stalls on regulatory delays and Santee Cooper disputes within 24-36 months.
- AI data center overexposure strands $835 million CMH01 assets if GPU demand falters post-2026.
What makes Brookfield unique
- Brookfield manages $1 trillion in assets across infrastructure, renewables, and AI data centers.
- Sol Agora, Brookfield's fintech, finances 87,000 Brazilian residential solar projects since 2022.
- Partners with Nuclear Company for Westinghouse AP1000/AP300 nuclear deployments in U.S.
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Benefits
Performance Bonus
Professional Development Budget
Company News
Brookfield has raised $120 million in a Series C round led by Ribbit Capital, valuing the pre-revenue AI startup at $1.45 billion. Existing investors Sequoia and Kleiner Perkins participated, whilst Emerson Collective joined as a new backer. Founded in 2023 by Robinhood CEO Vlad Tenev, Harmonic is developing "Mathematical Superintelligence" to eliminate AI hallucinations by requiring outputs as verifiable code in the Lean4 programming language. Its Aristotle model achieved top performance at the International Mathematical Olympiad in July. The company has now raised $295 million across three rounds in 14 months. Harmonic currently offers Aristotle via a free API and plans future commercialisation targeting safety-critical sectors including aerospace and finance.
PE giants reshape CRE with strategic acquisitions & dispositions. April 2, 2026 Majid Radaei, RadCRE Private equity giants navigate evolving CRE landscape. The commercial real estate (CRE) market continues to be shaped by the strategic maneuvers of global private equity powerhouses such as Blackstone and Brookfield Asset Management. As interest rates stabilize and certain sectors demonstrate resilience, these firms are calibrating their vast portfolios through targeted acquisitions and dispositions, reflecting a nuanced outlook on future market performance. Blackstone's portfolio rebalancing act. Blackstone, one of the world's largest real estate investors, has been particularly active in optimizing its holdings. Recent reports indicate a continued focus on reducing exposure to office assets while selectively adding to sectors like data centers and logistics. For instance, in Q1 2026, Blackstone Real Estate Income Trust (BREIT) completed the disposition of a significant portion of its office park holdings in suburban Phoenix for an undisclosed figure, though market estimates suggest a valuation north of $200 million, to a regional investor group. This follows a broader trend as per MSCI RCA data, illustrating a 15% year-over-year decline in office transaction volume across major U.S. markets through late 2025. Conversely, Blackstone has amplified its presence in the burgeoning data center market. The firm recently announced a definitive agreement to acquire a portfolio of three hyperscale data centers in Northern Virginia from a developer for an estimated $1.5 billion. This move reinforces Blackstone's commitment to digital infrastructure, a sector underpinned by robust demand for cloud computing and AI capabilities. Brookfield's strategic sector focus. Brookfield Asset Management has also demonstrated a similar strategic pivot. While facing challenges with certain office assets, exemplified by its recapitalization efforts on several Class A New York City properties, the firm has actively pursued growth in sectors like industrial and housing. Brookfield's private real estate funds have reportedly been in advanced discussions to acquire a portfolio of logistics facilities across key European hubs, valued at approximately €800 million. This acquisition aligns with the broader institutional trend of favoring resilient industrial and logistics assets, which have consistently outperformed other CRE sectors in recent quarters, maintaining cap rates in the low 4% range in infill markets. On the disposition front, Brookfield has been prudently offloading mature residential assets. A recent transaction saw the sale of a large multifamily complex in Dallas-Fort Worth, comprising over 600 units, for roughly $180 million to a specialized housing fund. This sale, occurring at a cap rate estimated around 5.2%, frees up capital for new opportunistic ventures, particularly in build-to-rent and affordable housing segments. The broader private equity landscape. Beyond Blackstone and Brookfield, other major private equity firms are also recalibrating their portfolios. KKR Real Estate, for instance, has been actively pursuing industrial acquisitions, recently closing on a portfolio of last-mile distribution centers in the Midwest for upwards of $450 million. Carlyle's real estate arm has focused on select service hotels and life sciences properties, indicating a diversification strategy driven by sector-specific tailwinds and perceived undervaluation. These activities underscore a market characterized by a clear bifurcation between preferred and challenged asset classes. While office and traditional retail continue to grapple with structural shifts, sectors like industrial, data centers, and specialized housing segments are attracting significant institutional capital, commanding more favorable financing terms and tighter cap rates. RadCRE perspective. "The strategic chess game being played by Blackstone and Brookfield offers a clear roadmap for where smart capital is flowing," observes Majid Radaei, Founder of RAD Commercial Realty. "We're seeing a definitive flight from legacy office and even some mature retail, towards digital infrastructure, logistics, and supply-constrained housing. It's not just about portfolio rebalancing; it's about anticipating the next decade of economic and demographic shifts. For our clients, this means discerning true opportunities. Many are still waiting for 'distress' in the broader market, but the savviest players are already carving out value in high-demand, high-growth sectors. The 'distress' is often more nuanced than headline-grabbing foreclosures; it's in underperforming assets that don't align with future-proofed economics. RadCRE.ai is increasingly vital in quantifying these nuanced opportunities, allowing us to pinpoint superior risk-adjusted returns, especially in dynamic markets like hotel investments where RevPAR growth continues to impress in select sub-segments." As the capital markets continue to evolve, with CMBS spreads normalizing but bridge lending rates still elevated (often SOFR + 300-600 bps), private equity giants' strategic capital deployment remains a key indicator for broader CRE investment trends. Their moves highlight the enduring importance of astute asset selection and proactive portfolio management in a dynamic economic climate. Sources: MSCI RCA, CoStar News, Commercial Observer, GlobeSt, Wall Street Journal Evaluate your CRE Deal with AI. Get instant property valuations, sell-vs-refinance analysis, and market comps powered by its AI Deal Evaluation Platform - free for all asset classes.
India's real estate PE inflows rise 59% to USD 6.7 billion in 2025; office, data centres and residential lead investments: Savills India. Gurugram, Mar 26: Private equity (PE) investments in Indian real estate rebounded strongly in 2025, rising 59% year-on-year to reach USD 6.7 billion, according to Savills India 's latest analysis from its Asia Pacific Investment Quarterly Q4 2025 report. The recovery reflects strengthening market fundamentals, sustained domestic demand, and India 's continued position as one of the most stable large economies globally. India 's economic momentum remained robust through 2025, with GDP expanding by 7.8% in Q1 FY26 and accelerating to 8.2% in Q2 FY26, positioning the country as the world's fourth-largest economy with an estimated size of USD 4.18 trillion. Easing inflation enabled a cumulative 125 basis points reduction in repo rates during the year, further supporting investment sentiment and liquidity conditions. Private equity inflows were largely concentrated in core asset classes. The office segment led investments with USD 2.4 billion, accounting for 35.3% of total inflows, driven by stable leasing activity and long-term demand visibility. Data centres and residential assets followed, contributing 23.2% and 21% respectively, reflecting growing investor preference for digital infrastructure and premium housing. Foreign investors continued to dominate capital deployment, contributing 76% of total inflows (USD 5.1 billion), underscoring sustained global confidence in India 's real estate market. Meanwhile, land investments accounted for nearly one-fourth of total equity inflows, with over 60% directed towards office and data centre developments, primarily in Mumbai and Pune which together accounted for 79% of total land investments. Investment activity also remained balanced across asset lifecycles, with ready and under-construction assets each attracting 23% of total inflows, indicating continued investor appetite across both income-generating and development-stage opportunities. Private equity investment activity in 2025 reflects a clear preference for core and scalable assets, with office, data centres and residential sectors accounting for a majority of inflows. The continued dominance of foreign capital indicates sustained global confidence in India, while the strong share of land investments - particularly for office and data centre developments - points to a forward pipeline of institutional-grade supply. As India moves into 2026, investment activity is expected to remain steady, supported by stable macroeconomic conditions and policy continuity," said Arvind Nandan, Managing Director, Research & Consulting, Savills India. Select large transactions during the year included Brookfield Asset Management's USD 1 billion investment in a GCC-led office development in Mumbai, TPG Rise Climate's investment in data centre assets, and Canada Pension Plan Investment Board's acquisition of industrial and logistics parks across major cities. Looking ahead, India enters 2026 with a balanced growth outlook supported by macroeconomic stability and policy continuity, which are expected to sustain investor confidence and capital deployment. Continued interest in core asset classes such as office, data centres and residential, alongside strong land allocations towards future developments, is likely to support a steady pipeline of institutional-grade supply. With improving liquidity conditions and resilient domestic demand, private equity investment activity is expected to maintain momentum, underpinned by India 's position as one of the most stable large economies globally.
India's real estate PE inflows rise 59% to USD 6.7 billion in 2025; office, data centres and residential lead investments: Savills India. Mar 26, 2026 Gurugram, Mar 26: Private equity (PE) investments in Indian real estate rebounded strongly in 2025, rising 59% year-on-year to reach USD 6.7 billion, according to Savills India 's latest analysis from its Asia Pacific Investment Quarterly Q4 2025 report. The recovery reflects strengthening market fundamentals, sustained domestic demand, and India 's continued position as one of the most stable large economies globally. India 's economic momentum remained robust through 2025, with GDP expanding by 7.8% in Q1 FY26 and accelerating to 8.2% in Q2 FY26, positioning the country as the world's fourth-largest economy with an estimated size of USD 4.18 trillion. Easing inflation enabled a cumulative 125 basis points reduction in repo rates during the year, further supporting investment sentiment and liquidity conditions. Private equity inflows were largely concentrated in core asset classes. The office segment led investments with USD 2.4 billion, accounting for 35.3% of total inflows, driven by stable leasing activity and long-term demand visibility. Data centres and residential assets followed, contributing 23.2% and 21% respectively, reflecting growing investor preference for digital infrastructure and premium housing. Foreign investors continued to dominate capital deployment, contributing 76% of total inflows (USD 5.1 billion), underscoring sustained global confidence in India 's real estate market. Meanwhile, land investments accounted for nearly one-fourth of total equity inflows, with over 60% directed towards office and data centre developments, primarily in Mumbai and Pune which together accounted for 79% of total land investments. Investment activity also remained balanced across asset lifecycles, with ready and under-construction assets each attracting 23% of total inflows, indicating continued investor appetite across both income-generating and development-stage opportunities. Private equity investment activity in 2025 reflects a clear preference for core and scalable assets, with office, data centres and residential sectors accounting for a majority of inflows. The continued dominance of foreign capital indicates sustained global confidence in India, while the strong share of land investments - particularly for office and data centre developments - points to a forward pipeline of institutional-grade supply. As India moves into 2026, investment activity is expected to remain steady, supported by stable macroeconomic conditions and policy continuity," said Arvind Nandan, Managing Director, Research & Consulting, Savills India. Select large transactions during the year included Brookfield Asset Management's USD 1 billion investment in a GCC-led office development in Mumbai, TPG Rise Climate's investment in data centre assets, and Canada Pension Plan Investment Board's acquisition of industrial and logistics parks across major cities. Looking ahead, India enters 2026 with a balanced growth outlook supported by macroeconomic stability and policy continuity, which are expected to sustain investor confidence and capital deployment. Continued interest in core asset classes such as office, data centres and residential, alongside strong land allocations towards future developments, is likely to support a steady pipeline of institutional-grade supply. With improving liquidity conditions and resilient domestic demand, private equity investment activity is expected to maintain momentum, underpinned by India 's position as one of the most stable large economies globally.
Montréal, Québec (Canada), March 25, 2026 – Boralex Inc. (TSX: BLX), Brookfield and La Caisse announced today that they have entered into a definitive arrangement agreement (the "Arrangement Agreement"), whereby Brookfield and La Caisse (together, the “Purchaser”) will acquire all of Boralex Inc.’s (“Boralex” or the “Corporation”) issued and outstanding Class A common shares of Boralex (the "Common Shares") for a price (the "Consideration") of $37.25 in cash per Common Share (the "Transaction").