Operational Risk – Senior Manager

Job Description

As a valued leader on our team, you will collaborate with leadership in the development and implementation of strategic plans for assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success, as well as work with team members and leadership to communicate and collaborate with key stakeholders across the enterprise, and understand business objectives. 

THE IMPACT YOU WILL MAKE

The SF Operational Risk - Risk Management - Senior Manager role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:  

• Lead the team responsible for determining business areas that pose potential risks to the enterprise and collaborate with leadership to develop and implement processes to identify risks. 
• Manage team efforts to evaluate and report on the impact of proposed risks to the enterprise. 
• Manage information monitoring, processes, and reporting to reduce risk using rigorous analysis, and may assist with implementing updates and changes to the process. 
• Document resolutions and control guidelines. 
• Manage others to review and implement business strategies and make decisions that will drive success in the face of shifting consumer behaviors and regulations. 

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• 6 years

Desired Experiences

• Bachelor degree or equivalent
• Prior experience managing people to include fostering an inclusive and productive team environment, giving feedback, facilitating meetings, and coaching and mentoring.
• Candidates must possess strong Modeling & Analytics, Mortgage Credit Risk Management and /or secondary market experience to align to each of the vacancies 
• Experience working directly with process owners to anticipate, and manage operational risks effectively though the identification and documentation of risks and controls within processes
• Experience on a business team with a focus on building, executing, and maintaining a strong set of risks and controls to reduce the risk of process failure.
• Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, and developing risk mitigation activities 
• Relationship Management including managing and engaging stakeholders, customers, and building relationship networks
• Ability to communicate and tell an appropriate and meaningful narrative to the business about existing and emerging risk 

Skills

• Demonstrated ability to successfully influence individuals and decision making across multiple levels and business areas or divisions of an organization.
• Solves problems impacting their work that may or may not be clearly defined and require applying subject matter expertise to develop solutions 
• Experience gathering accurate information to explain concepts and answer critical questions 
• Collective capabilities for leadership, including leading teams, giving feedback, facilitating meetings, and coaching and mentoring 
• Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict 
• Business Insight including advising, and interpreting customer and industry insights 
• Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data 
• Strong critical thinking abilities to understand, interpret and document complex business processes in alignment to internal policy, standards, procedures, and regulatory requirements 
• Keen communication skills (written and verbal) in presenting information and/or ideas to an audience in a way that is engaging and easy to understand 
• Experience with organizational transformations, evolution of culture and team development and growth 

Tools 

• Experience using Risk Works
• Skilled in InfoPath 
• Experience using SharePoint 
• Skilled in Tableau 
• Skilled in Excel 
• Skilled in Microsoft Teams 
• Experience using DocuSign