Job Description

Responsibilities:

• Performs supervisory activities, including identifying performance problems and seeking guidance for remedial action; reviewing performance; and participating in interviewing and selecting staff.

• Assists in developing departmental initiatives to align with firm’s mission, vision, landscape, and culture.

• Plans, assigns, monitors, reviews, evaluates, and leads the work of others.

• Coaches and mentors subordinates, identifies training needs, and recommends development programs.

• Manages all aspects of the Home Office Space Reservation Request booking process, including consultation on date availability, space planning, prioritization, and data collection.
• Meets with clients and/or meeting planners to plan and debrief events taking place at the home office.

• Cultivates and develops relationships with key personnel in other business units involved in event and meeting execution including audio visual, catering, IT, facilities, and security.
• Oversees the coordination and/or scheduling of support staff needed to execute home office events.
• Manages all inventory owned by the Hospitality Department, including placing and receiving orders, scheduling maintenance, and storage.

• Manages time with the ability to effectively balance multiple clients at one time.

• Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities:

Knowledge of

• Advanced concepts, principles and practices of meeting and event planning.
• Event and space booking processes.

• Microsoft Office suite, including SharePoint.

Skill in

• High-order reasoning and decision making to compose recommendations on space planning for events.
• Written and verbal communications to professionally address a wide and varied audience both internally and externally.

• Project management to successfully complete long-term projects.

• Organizational and time management skills to best handle multiple priorities in a fast-paced and ever-changing environment.

• Basic accounting principles.

• Providing a high level of customer service.

Ability to

• Plan, assign, monitor, review, evaluate and supervise the work of others.

• Coach and mentor others.

• Identify training needs and develop subordinates.

• Independently manage complex work projects.

• Handle multiple tasks and projects.

• Identify problems and create effective solutions.

• Quickly construct effective contingency plans.

• Articulate reasons behind decisions.

• Communicate effectively, both orally and in writing.

• Incite enthusiasm and influence, motivate, and persuade others to achieve desired outcomes.

• Interpret and apply policies.

Education

Bachelor’s: Business Administration

Work Experience

Manager Experience - 7 to 12 months

Certifications

Travel

Less than 25%

Workstyle

Resident

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm’s core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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