Job Summary
Join our dynamic Sales Operations department where collaborative teams in Pricing, Customer Data Management, Sales Compensation, and more intersect to empower our sales teams. Our mission is to grow and retain customers through consistency and overall experience to optimize Medline sales and customer experience enabling long-term partnership. Dive into an organization dedicated to precise product pricing, comprehensive market insights, seamless customer onboarding, and all the critical support our Salesforce needs for continuous growth.
Under general supervision, analyze and present business related trends and results to identify opportunities for improvement/solutions in support of the customer and sales organization. Work with internal and external customers to drive results tied to defined distribution metrics and reporting requirements. Meet with sales and the customer to identify, prioritize, track and manage projects and KPI performance.
Job Description
Responsibilities:
Create, maintain, and develop relationships with the customer, sales teams, and vendor community. Lead/participate in various meetings on behalf of customer (ex. value analysis committee).
Meet with vendors to discuss products, pricing and terms. Present findings to key contacts in the customer’s procurement team.
Measure the trends, efficiencies and effectiveness of the overall pricing and inventory KPIs.
Support sales team by managing contract terms, assisting with brand conversions, and tracking all savings and projects. Make presentations regarding project updates, business results, committee findings, etc.
Review pricing to determine and identify discrepancies. Ensure new pricing rules are reviewed and approved by respective sales teams.
Provide issue resolution in the following areas (not limited to): inventory surplus, backorders, outstanding invoices. Initiate and partner with the internal teams. Communicate resolution in a timely manner.
Host weekly meetings with supply chain, materials services, and Medline Sales teams.
Collaborate with Sales, IS and Finance to develop, create and maintain reporting requirements and ensure systems provide accurate and timely data.
Required Experience:
Bachelor’s Degree and at least 2 years of experience in sales analysis and support OR High School Diploma and at least 5 years of experience in sales analysis and support.
Experience developing and delivering presentations to various audience levels within, and external to, an organization.
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Willingness to travel for business related needs (i.e. training, accounts meetings, development, etc).
Preferred Qualifications:
Previous analytics experience in the healthcare industry.
Previous inventory or supply chain analytics experience
Experience providing training and developing process documentation/user manuals.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.