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Tour Specialist

Multifamily Residential

Posted on 11/3/2023

51-200 employees

Website

Co-living property management enhancing tenant lifestyles

Company Overview

Tripalink stands out as a co-living company that prioritizes the needs and experiences of its residents, offering a blend of private and communal spaces with upscale amenities across multiple popular neighborhoods. The company's commitment to fostering a sense of community is evident in its organization of on-site events and its app, which facilitates property tours, payments, and exclusive local offers. Furthermore, Tripalink's prompt response to maintenance issues and its data-driven approach to improving the living environment underscore its dedication to enhancing the quality of life for its residents.

Data & Analytics

Real Estate

Company Stage

Series B

Total Funding

$48M

Founded

2016

Headquarters

Los Angeles, California

Growth & Insights

Headcount

6 month growth

↑ 0%

1 year growth

↑ 10%

2 year growth

↑ 10%

Locations

Seattle, WA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Customer Service

Sales

CategoriesNew

Sales & Account Management

Customer Success & Support

Requirements

Ability to work part-time schedule during the weekdays and weekends
Ability to conduct tours across the entire Tacoma/UW Area, as needed
One or more years of work experience in customer service, sales or real estate preferred
Must have access to a reliable and presentable vehicle
Possess valid drivers license and insurance

Responsibilities

Meet prospective tenants throughout the Tacoma and UW area to see properties they are interested in
Be prepared for each tour and share details with clients on available bedspaces, neighborhoods and the apartment rental process
Knowledge of nuances that renters need to be aware of when seeing different types of properties, and becoming an expert advisor for clients when they go on a tour
Answer client questions and/or documenting questions for the team to follow-up on
Constantly seeking ways to improve the tour process and make Tripalink tours the best in the industry
Excellent Working Environment: Energetic, Ambitious, Passionate
Great Team Experience
Regular Team Building Activities
Free Community Event Entrance
Leadership Cultivation & Individual Development
Networking & Resources from External Partners
Opportunities of Rotation Among Departments & Locations

About Us: Founded in 2016, Tripalink is a technology-driven residential brand specializing in co-living and standard apartments tailored for students and working professionals. It delivers a high-quality, economical, and engaging living experience through attentive services and an all-in-one technology platform that centers around the customer. As an important component of improving renters’ journey, Tripalink launched an App that allows renters to search for apartments, e-sign the lease agreement, manage their home including paying rent, requesting maintenance and cleaning, call community shuttles, use community perks, and sign up for various events etc. With ever-evolving physical living products and technology-empowered operations, Tripalink can provide the best living experience for its target renters. The company currently manages about 6,000 bed spaces in Los Angeles, Irvine, Seattle, Philadelphia, Pittsburgh, Tucson, Austin, Chicago, San Francisco, and Berkeley.

This is a part-time role for up to 10-20 hours per week. Ability to work a flexible schedule between Monday - Friday and weekends.

Responsibilities

Meet prospective tenants throughout the Tacoma and UW area to see properties they are interested in.
Be prepared for each tour and share details with clients on available bedspaces, neighborhoods and the apartment rental process.
Knowledge of nuances that renters need to be aware of when seeing different types of properties, and becoming an expert advisor for clients when they go on a tour
Answer client questions and/or documenting questions for the team to follow-up on
Constantly seeking ways to improve the tour process and make Tripalink tours the best in the industry

Qualifications

Ability to work part-time schedule during the weekdays and weekends
Ability to conduct tours across the entire Tacoma/UW Area, as needed
one or more years of work experience in customer service, sales or real estate preferred
Must have access to a reliable and presentable vehicle
Possess valid drivers license and insurance

Compensation:

The estimated hourly cash compensation for this role is $18/hr - $20/hr.

What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations

Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.