Director of AV Support

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Director of AV Support, University Information Services - Georgetown University, provides leadership and oversight for the design, implementation, and maintenance of all audio-visual technologies across the Hilltop and Capitol Campuses. This position manages a team of engineers and technicians responsible for ensuring the reliability and effectiveness of AV systems in classrooms, conference rooms, and event spaces. The Director will develop and execute a strategic vision for AV services that aligns with the University's academic and administrative goals, ensuring that faculty, students, and staff have access to state-of-the-art and dependable audio-visual resources.

Duties include, but are not limited to:

• Leading and mentoring a team of AV engineers and technicians.

• Developing and implementing a strategic plan for AV technology and services across the Hilltop and Capitol Campuses.

• Overseeing the design, installation, and maintenance of AV systems in classrooms, conference rooms, and event spaces.

• Managing the departmental budget and resources for AV engineering services.

• Ensuring a high level of service and support for all AV-equipped spaces.

• Collaborating with University stakeholders to identify and meet their audio-visual needs.

• Collaborating with Facilities Project Management on construction-related projects to ensure AV requirements are met.

• Staying current with emerging AV technologies and making recommendations for adoption.

Work Interactions

This position will report to the Assistant Vice President of Classroom & Shared Space Support. The Director of AV Support plays a crucial role in supporting the University's academic mission by providing reliable and effective audio-visual technologies for teaching, learning, and collaboration. This role will work closely with other leaders within University Information Services, as well as with partners in various academic and administrative departments. The Director will have several direct reports, including AV engineers and technicians, and will be responsible for fostering a collaborative and high-performing team environment.

Requirements and Qualifications

• Bachelor's degree in a relevant field such as Engineering, Information Technology, or a related discipline.

• A minimum of 7-10 years of experience in audio-visual technology, with at least 3-5 years in a leadership or management role.

• Demonstrated experience with the design, installation, and maintenance of complex AV systems in a higher education or corporate environment.

• Strong knowledge of current and emerging AV technologies, including video conferencing, lecture capture, and classroom control systems.

• Experience with AV control systems (e.g., Crestron, AMX, Extron).

• Excellent leadership, communication, and project management skills.

• Proven ability to manage a budget and a team of technical professionals.

• Preferred requirements and qualifications:

• Master's degree in a relevant field.

• Experience in a higher education setting.

• Industry certifications such as CTS, CTS-D, or CTS-I.

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$80,429.00 - $157,238.93

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.