Apprenticeship Administrator

COMPANY OVERVIEW

Moss is a national privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company’s diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News-Record as the nation’s top solar contractor and one of the top 50 general contractors. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement, and employee development. Its employees consistently rank Moss as one of the best places to work.

POSITION SCOPE AND ORGANIZATIONAL IMPACT

Moss' Apprenticeship Administrator provides comprehensive administrative and program support to the Apprenticeship Manager, and the Moss Solar Apprenticeship Program. This is a fast-paced, high-visibility role requiring strong organization, initiative, attention to detail, and effective communication.

The position collaborates closely with management, superintendents, apprenticeship coordinators, and apprentices to support day-to-day program operations, maintain compliance documentation, and ensure accurate tracking and reporting across key apprenticeship milestones. The role operates within a construction environment and is expected to become familiar with Moss processes, priorities, and field-driven timelines.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Administrative & Operational Support

• Support the Apprenticeship Manager and Senior Coordinator with scheduling, meeting logistics, travel coordination, invoices, and expense reports

• Organize and execute logistics for internal meetings, trainings, and events (scheduling, materials preparation, note-taking, and follow-ups)

• Act as liaison between the Apprenticeship Team and internal departments (Field Leadership, HR, Payroll, IT) to streamline operations and resolve administrative needs

Apprentice & Journeyworker Intake, Onboarding, and File Management

• Receive, organize, and prepare apprentice & journeyworkers applications for review by the Apprenticeship Team

• Assist with onboarding for new team members in collaboration with HR and internal departments, ensuring proper documentation and system access

• Maintain and upload apprentice files in compliance with applicable state and federal regulations and internal requirements

Tracking, Monitoring, and Reporting (explicitly added)

• Track and submit Related Technical Instruction (RTI) hours on TCP (or designated platform).

• Monitor apprentice status changes (terminations, transfers, suspensions, completions) and update reports to keep the team informed

• Reconcile updates received from apprenticeship coordinators and ensure tracking tools and reports remain current, accurate, and audit-ready

• Support the Senior Coordinator in the preparation and submission of apprentice bonuses, including tracking eligibility and required documentation

Communications, Resources, and Program Support

• Assist with apprentice-facing communication regarding administrative steps, events, and key milestones

• Contribute to the creation and maintenance of SOPs, templates, and internal resources

• Manage swag inventory (tracking, reordering, and coordinating distribution to apprentices/events)

• Perform other duties as assigned

EDUCATION AND WORK EXPERIENCE

• Strong attention to detail and ability to organize, prioritize, multi-task, and work independently

• Professional written and verbal communication skills; strong interpersonal skills

• Proficiency with Microsoft Office Suite

• Demonstrated problem-solving skills with a focus on quality and compliance

• Strong teamwork skills and ability to work in a collaborative environment

• Ability to take initiative without waiting for direction

• Willingness and desire to learn

• Strong attention to detail and ability to organize, prioritize, multi-task, and work independently

• Professional written and verbal communication skills; strong interpersonal skills

• Proficiency with Microsoft Office Suite

• Demonstrated problem-solving skills with a focus on quality and compliance

• Strong teamwork skills and ability to work in a collaborative environment

• Ability to take initiative without waiting for direction

• Willingness and desire to learn

• Bilingual (English/Spanish) preferred, with the ability to effectively communicate with Spanish-speaking apprentices and field teams. This includes translating program expectations, onboarding materials, compliance requirements, and providing ongoing support to ensure clear understanding of apprenticeship processes, training, and documentation

Preferred

• Experience supporting teams in a construction environment (understanding field schedules, jobsite priorities, and urgency-driven coordination)

• Experience with tracking and monitoring program participants, status changes, and maintaining accurate reports (HR, training, compliance, or workforce programs)

• Familiarity with apprenticeship programs, apprenticeship compliance, or related workforce development programs

• Experience with RAPIDS / RAPIDS 2.0, RTI tracking, or similar systems (preferred, not required)

JOB TITLE: APPRENTICESHIP ADMINISTRATOR

JOB LOCATION: WILSON, AR

CLASSIFICATION: FULL TIME – NON- EXEMPT – SALARIED

REPORTS TO: APPRENTICESHIP MANAGER & SENIOR COORDINATOR

Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.