About The Role

Headway is scaling our health plan partnerships across the US, and we’re hiring a Strategic Partnerships Lead (Health Plans) to both support our continued growth and lead innovation with strategic partners in 2023 and beyond. Reporting to our Head of Strategic Health Plan Partnerships, you’ll work cross functionally with internal teams (Business Development, Product, Operations) to ensure ongoing success in our strategic health plan partnerships, while also deepening external payer relationships to identify new product opportunities and drive further alignment. This is an exceptional opportunity to own high-impact objectives at a rapidly scaling, mission driven company. 

You will: 

• Be responsible for the health and management of health plan partnerships with some of the largest health plans in the US
• Navigate contract strategy and renegotiations ton optimize partnership structure and success
• Build and grow relationships with health plan operations teams and leadership 
• Leverage data to generate insights and identify new opportunities for partnership growth 
• Manage executive steering committees and serve as the face of Headway 
• Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy

You will love this role if:

• You have a minimum of 6-8 years of experience in the healthcare space, preferably in roles within Customer Success, Business Development, or in Strategic Customer-facing roles
• You bring deep exposure to payer business models and economics 
• You are a relationship builder, and delight in forging meaningful bonds across all levels of an organization
• You thrive in ambiguity, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy
• You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat
• You seek an environment that fosters individual growth through open-feedback and high-autonomy
• You are motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare

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