Full-Time

Marketing Operations Specialist

OnBoard

OnBoard

201-500 employees

Board meeting software with Zoom

No salary listed

Remote in USA

Remote

Bachelor's

Category
Growth & Marketing
Required Skills
Quality Assurance (QA)
Salesforce
HTML/CSS

Get referred to OnBoard

See people who can refer or advise you

Requirements
  • Four or more years of experience in marketing automation, campaign operations, or email marketing, including at least three years of hands-on Adobe Marketo Engage experience.
  • Strong working knowledge of Marketo programs, Smart Campaigns, Smart Lists, segmentation, tokens, templates, nurture programs, and database management.
  • Experience with Salesforce campaigns, campaign-member management, field synchronization, lead flows, and Marketo-Salesforce troubleshooting.
  • Working knowledge of HTML and CSS.
  • Working knowledge of data-retention practices and privacy requirements, including CAN-SPAM, GDPR, CCPA, and CASL.
  • Strong attention to detail, organization, documentation discipline, and ability to manage multiple concurrent campaigns and deadlines.
Responsibilities
  • Own end-to-end campaign execution from intake through build, quality assurance, approval, scheduling, and deployment.
  • Manage the email calendar and coordinate campaign priorities, audience overlap, dependencies, and launch timelines across Marketing teams.
  • Build emails, landing pages, forms, nurtures, webinar programs, and event campaigns in Marketo, including tokens, personalization, links, tracking parameters, and program statuses.
  • Create and validate audience segments, Smart Lists, exclusions, suppression rules, subscription preferences, and communication limits.
  • Conduct comprehensive pre-launch testing, including rendering, links, personalization, audience counts, campaign logic, and mobile responsiveness.
  • Create and maintain Salesforce campaigns and campaign-member statuses, and validate that Marketo activity is synchronized and tracked correctly.
  • Monitor lead firing and campaign flows, troubleshoot operational issues, and coordinate resolution with Revenue Operations, Salesforce administrators, and GTM Engineering.
  • Administer day-to-day Marketo needs, including users, roles, workspaces, programs, templates, operational workflows, and data-quality processes.
  • Monitor and support integrations with Salesforce, event, webinar, advertising, consent, and other marketing technology platforms, and escalate architecture or system-level changes to the appropriate owner.
  • Support campaign reporting and maintain naming conventions, documentation, templates, QA checklists, and operating procedures while identifying opportunities to improve execution.
Desired Qualifications
  • Experience using Email on Acid for email rendering and quality assurance.
  • Current or recent Adobe Marketo certification.
  • Experience supporting B2B SaaS, global, or multi-region programs.
  • A bachelor's degree in marketing, business, information systems, or a related discipline; equivalent practical experience will be considered.

OnBoard provides board intelligence software that helps directors, CEOs, and administrators prepare for, plan, and run board meetings from a single, secure platform. It integrates with Zoom to start and conduct meetings within OnBoard, offering agendas, materials, annotations, minutes, and task assignment. Compared with general collaboration tools, OnBoard focuses on governance and collaboration with a strong implementation and customer success team that helps clients deploy quickly. Its goal is to improve the impact of governance by making board meetings more efficient and productive through a centralized, secure, subscription-based platform.

Company Size

201-500

Company Stage

Growth Equity (Venture Capital)

Total Funding

$100M

Headquarters

Indianapolis, Indiana

Founded

2003

Get referred to OnBoard

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • July 2026 OnBoard AI is live, not promised, across the meeting lifecycle.
  • OnBoard's 2025 Governance Advisory Council strengthens AI oversight credibility with directors and counsel.
  • Synergos AMC adoption in 2026 opens multi-client association sales across smaller governance budgets.

What critics are saying

  • Microsoft, Zoom, and generic AI copilots can compress OnBoard's feature moat by 2026.
  • AI minutes and semantic search expose OnBoard to severe trust failures after one board-data leak.
  • If Govenda integration stalls, customers face duplicate workflows and competitor poaching before 2027.

What makes OnBoard unique

  • OnBoard serves 7,000+ organizations, with Microsoft Azure-encapsulated governance workflows by 2026.
  • July 2026 OnBoard AI spans agendas, minutes, Assist, and full-record semantic search.
  • The 2024 Govenda acquisition adds AI-enabled board governance capabilities and experienced implementation support.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

1%

2 year growth

2%
PR Newswire
Mar 24th, 2026
Synergos AMC becomes first to adopt OnBoard's new governance model for associations

OnBoard, a board management platform, has announced that Synergos AMC has become the first Association Management Company to adopt its new AMC model. The partnership will provide associations managed by Synergos with access to OnBoard's governance technology platform. The model enables AMCs to deliver centralised board management across multiple client organisations, helping smaller associations adopt governance technology that may have been previously inaccessible due to budget or operational constraints. The platform provides a single source for board materials, decisions and records whilst supporting consistent governance practices. OnBoard serves over 6,000 organisations worldwide. Synergos AMC provides management and operational support to associations, including governance support and strategic guidance.

PR Newswire
Feb 26th, 2026
OnBoard forms Governance Advisory Council to help boards navigate AI oversight and regulatory change

OnBoard, an AI-powered board management platform, has launched a Governance Advisory Council to help boards navigate increasing oversight and accountability demands amid technological and regulatory change. The council comprises leaders in governance, technology, legal, education, healthcare and enterprise leadership. The council will meet quarterly to address challenges including AI oversight, risk management and regulatory scrutiny. It will provide perspective on emerging governance trends, inform product innovation and develop practical guidance for boards and executives. Inaugural members include AJ Crabill, governance advisor and creator of Student Outcomes Focused Governance; Donna Hamlin, board director and CEO with global fintech experience; and Vernetta Walker, former Chief Governance Officer at BoardSource, among others. The initiative reinforces OnBoard's commitment to advancing modern governance through secure technology.

Inside Indiana Business
Sep 19th, 2024
Indianapolis software firm OnBoard names new CEO

INDIANAPOLIS - Indianapolis-based board management software firm OnBoard has hired Marc Huffman as its new chief executive to succeed the company's founding CEO, Paroon Chadha, the company announced Thursday.

Inside Indiana Business
May 23rd, 2024
Indianapolis tech company OnBoard acquires Pittsburgh firm

INDIANAPOLIS - Indianapolis-based board management software company OnBoard has acquired Pittsburgh-based Govenda, the company's parent announced Thursday.

CleanTechnica
May 10th, 2024
How Would You Vote On Pressing Tesla Issues For The 2024 Annual Meeting?

Sign up for daily news updates from CleanTechnica on email. Or follow us on Google NewsThe Tesla, Inc. 2024 Annual Meeting is scheduled to be held on Thursday, June 13, 2024. If you are a Tesla shareholder, you’ve been invited to vote on Tesla issues and board members. I’m a small Tesla shareholder — under 500 shares — and I was invited to vote. The opportunity to chime in has not been more important, with the shifting company directives and a board that nearly always supports its mercurial CEO Elon Musk.Then again, Elon Musk is Tesla’s largest shareholder, owning around 20.5% of the company’s total outstanding stock in May 2024