Product Development Manager

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Maintain ongoing alignment with the Truist Purpose, Mission and Values, while leading the tactical implementation and execution of the Zelle Product strategy, in partnership with Operational resources, cross-functional teammates and vendors.
Responsibilities include, but are not limited to, successful planning and delivery of product solutions, features and functionalities, in support of the overarching product strategy, meanwhile understanding the influences of industry and competitive benchmarking drivers, P&L impacts, risk mitigation and client behavioral performance.

3. Drive Product Execution: Advocate for new or updated features and functionalities and translate approved product specifications into functional requirements. Drive system integration with support from Operational teammates. Continuously monitor and seek feedback from business partners to aid in identifying opportunities for improvement in execution strategy, meanwhile balancing product accessibility and delivery, as well as performance and profitability.

4. Navigate industry landscape: Monitor trends and best practices as the industry landscape continuously evolves. Stay abreast of Competitor (bank and non-bank) activities, including product offerings, enhanced features and new functionality, with emphasis on upcoming trends and potential impacts to Truist. Maintain general awareness of legal and regulatory requirements, ensuring compliance of product design, positioning and delivery. Assess benchmarks and identify strategic opportunities in the marketplace.

5. Build Relationships: Build rapport, establish trust and foster successful working relationships with new and existing business partners, including those on immediate team and within the broader business unit, as well as teammates across the Truist enterprise and external 3rd party vendor partners. Reach out frequently to engage support partners, ensuring a mutual understanding of the intended Product Strategy. Leverage interpersonal skills to cultivate two-way communication through clear and concise means, in order to deliver updates on projects, feedback and commentary. Influence and build consensus with diverse partners at all levels.

6. Risk Mitigation: Ensure effective oversight by regulatory, legal, compliance, business governance, audit, change and quality management while meeting the needs and demands of our customers; adhere to all product policies and procedures. Understand Truist's Risk Management appetite and leverage this framework when developing Product strategies and tactics.  

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Business or related field, or equivalent education or related training
2. 2+ years of leadership experience in product or portfolio management or relevant experience (Digital Payments)
3. 5+ years of experience in product management, digital payments or related areas within financial services
4. Advanced Analytical skills (assessment/ decision making/ problem solving), priority setting, strategic planning, execution, communication, presentation, business acumen
5. Aptitude to operate at both the strategic and tactical level
6. Ability to work independently and efficiently to meet tight deadlines with minimal supervision
7. Proven attention to detail
8. Well-developed interpersonal skills that build trust and encourage teamwork with peers, business partners and clients, as applicable
9. Exceptional written and verbal communication skills including the ability to synthesize data, develop recommendations and present to senior management
10. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:
1. Master's degree or equivalent education and related training
2. 5+ years of leadership experience in product or portfolio management or relevant experience (Digital Payments)

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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