Full-Time
Clinical Implementation Specialist
Posted on 9/25/2025
Medable
201-500 employees
SaaS platform for decentralized clinical trials
No salary listed
Bengaluru, Karnataka, India
Hybrid
Hybrid work arrangement.
 Medical, Clinical & Veterinary (1) |
|---|
- 4 + years of technical experience in technical implementation, product management, solution design or a related role, or a combination of education and experience.
- Ability to understand and interpret clinical trial documentation such as protocols, clinical data models and other eClinical data collection instruments.
- Demonstrated experience in interpretation of client requirements and solution design to prepare and document design specifications.
- Experience in requirement gathering, analysis, solution design, development, testing and implementation of software.
- Strong knowledge of clinical trial data management processes and regulatory compliance frameworks.
- Comprehensive understanding of clinical trial domains, specifically: eCOA (electronic Clinical Outcome Assessments), ePRO, EDC, DCT.
- Proven experience in client relations and interactions with clients at all levels.
- Coordinate the overall Solutions Design process ensuring that the clinical protocols are appropriately mapped to software solutions efficiently, accurately and within project scope.
- In-depth knowledge of Medable's software, technology, and processes to be able to guide a client to the best use of Medable's platform to meet their needs therapeutic areas meetings.
- Develop and communicate design best practices for specific.
- Participate in providing input related to Sales to Service, Kick-Off, Solutions Overview, Specification Review, and Software Review.
- Develop supporting documentation to streamline software design and configuration.
- Leads and executes the end-to-end technical implementation of Medable’s products for customer accounts; including configuration and customization of Medable’s products, conducting technical testing, quality assurance, and troubleshooting. Serves as a platform expert.
- Manages technical implementation releases, including timelines, technical milestones, and deliverables. Ensure projects are completed on time, within scope, and meet both technical and customer expectations.
- Represents the voice of the customer within the product organization by providing actionable technical insights, feedback, and feature requests to Medable’s product development teams.
- Collaborates closely with product teams to translate technical customer feedback into product enhancements and improvements.
- Acts as the link between customers and Medable’s product development team.
- Collaborate with product team to scope additional product features and product roadmap.
- Uses in-depth knowledge of Medable’s products to provide technical guidance and support to internal teams. This includes creating and reviewing technical design documentation to ensure development is being built and tested according to technical standards.
- Supports technical training and onboarding to customers to ensure successful product launches and adoption.
- Other duties as assigned.
- Microsoft Word, PowerPoint, Excel.
- Excellent verbal and written communication skills, negotiation skills and the ability to translate complex technical concepts into simple terms.
- Strong technical understanding of SDLC.
- Exceptional customer-facing and technical communication skills.
- Proven ability to gather and articulate technical customer requirements.
- Excellent technical project management and problem-solving abilities.
- Proficiency in app publication process.
- Git, Confluence, Postman, Terminal (command line).
- Strong project management skills.
- Technical aptitude and ability to learn software programs.
- Good time-management skills.
Medable provides a cloud-based, unified platform for clinical trials that digitizes and streamlines the entire process from onboarding participants to data collection, study notifications, and real-time reporting, delivered as a SaaS service. It works through a cloud-agnostic system with a single API, enabling easy integration and broad reach across multiple languages and countries, including support for decentralized clinical trials (DCT). It differentiates itself with a user-friendly design, strong scalability, and a large DCT network that supports remote participation and global trial execution. Its goal is to help sponsors run faster, higher-quality trials by digitizing the end-to-end process and enabling remote participation at scale.
Company Size
201-500
Company Stage
Series D
Total Funding
$506.2M
Headquarters
Palo Alto, California
Founded
2016
Simplify's Take
What believers are saying
- Platform deployed in 400 trials across 70 countries, serving 1 million patients.
- CNIL approval expands EU access after 6-month Servier partnership.
- Google Cloud Marketplace integration boosts pharma control and transparency.
What critics are saying
- Teladoc's Inovalon erodes biopharma share with AI analytics in 12-24 months.
- FDA 2025 guidance invalidates PI Summary Agent, halting US deployments.
- Veeva's OpenAI o1 automates 80% workflows, slashing mid-pharma renewals.
What makes Medable unique
- Medable's Agent Studio delivers first agentic AI platform for life sciences clinical trials.
- Unified cloud-agnostic API integrates EDC, CTMS, and data platforms seamlessly.
- Pre-built modules cut vaccine trial deployment from 12 weeks to 5 weeks.
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Benefits
Health & wellness
401k
Remote first
Career development
Military support
Time away
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -2%2 year growth
↓ -3%Medable, a clinical development technology platform, has launched an AI agent to assist principal investigators with oversight of electronic clinical outcome assessment data at research sites. The PI Summary Agent continuously monitors participant eCOA data, generating summaries and highlighting critical data points whilst maintaining human oversight. The agent addresses regulatory requirements for oversight of remotely captured data, which traditionally required manual verification across multiple systems. It centralises participant data inputs to streamline remote monitoring without disrupting trial operations. Released following Medable's TMF and CRA agents, the new capability is available now as part of Medable's eCOA platform. The company's platform has been deployed in nearly 400 trials across 70 countries, serving over one million patients globally.
That same year, CVS teamed up with Medable on an initiative to grow clinical trial engagement at the former's CVS MinuteClinics.
- Medable, a technology provider for clinical development, has launched Agent Studio, which it calls the industry's first agentic AI platform purpose-built for life sciences.
Medable launches Partner Program for faster clinical trial startup, greater control, and transparent pricing.
Medable Inc., a leading technology platform provider for decentralized clinical trials, today unveiled its digital-first Long-Term Follow-Up (LTFU) model for cell and gene therapy (CGT) trials.