Full-Time

Associate/Manager

Care Operations

Updated on 6/6/2024

Pomelo Care

Pomelo Care

51-200 employees

Virtual maternity care and 24/7 support

AI & Machine Learning

Mid, Senior

Remote in USA

Requirements
  • 3-5 years (Associate) / 5+ years (Manager) operations or consulting experience
  • Exceptional project management and prioritization skills
  • Experience building and scaling operational processes for clinicians
  • Results-oriented operator who moves fast
  • Meticulous attention to detail and highly organized
  • Comfort with ambiguity
  • Ability to work cross-functionally with clinicians
  • Passionate about maternal and child health
Responsibilities
  • Maintain documentation of key operational processes and identify opportunities for further standardization of clinical workflows
  • Support implementation & ongoing maintenance of the Knowledge Management System for clinicians
  • Own the design, testing, and implementation of process improvements to drive clinician efficiency and utilization
  • Develop training materials for clinicians on new processes, workflows, and products/features
  • Identify and implement standardized processes to enable clinicians to operate at the top of their licenses

Pomelo Care offers a virtual maternity care program providing 24/7 pregnancy and newborn support through text, phone, or video, utilizing technology to deliver evidence-based, personalized care to improve outcomes for families. The program utilizes technology to provide personalized care and improve outcomes for families.

Company Stage

Series A

Total Funding

$41M

Headquarters

New York, New York

Founded

2021

Growth & Insights
Headcount

6 month growth

58%

1 year growth

254%

2 year growth

552%