Senior Product Designer

How you will make a difference day to day

• Create iterative design documentation including user journey flows, wireframes, visual designs, and detailed specifications of behaviors and design implementation.
• Use user research data (from usability studies, surveys, interviews, etc.) and usage metrics to inform design choices.
• Act as a champion for good user experience, sharing best practices and demonstrating curiosity about customer needs and behaviors.
• Work closely with product managers, engineers, and other designers iteratively to design, refine, and validate your UX solutions.
• Demonstrate a proven approach to discovering and mapping user needs, experiences, and customer journeys.
• Maintain an extremely high bar for usability, beauty, quality, and consistency through applying best practice design UCD principles.  
• Engage in collaboration with your peers whether that’s in design feedback sessions or in ensuring that you’re all in alignment on larger product goals and initiatives.
• Sweat the small stuff – maintaining attention to detail across project deliverables to ensure a delightful customer experience.
• Contribute to and positively shape the design team’s culture through collaboration, feedback, and process iteration.
• Wear many hats - whether it’s undertaking Design Research activities with customers, defining micro-interactions, or crafting UI components.
• A natural ability to build strong relationships -- with your team, and leadership, as well as with various cross-functional team members.
• Ability to thrive in an ego-free, collaborative, and cross-functional team environment.
• A confident design leader, an excellent communicator, and a cross-organizational team player who can thrive in a dynamic sometimes ambiguous working environment.
• You are excited and intent on raising the bar with smart, delightful solutions that solve real customer problems and align with wider company goals and priorities. 
• You seek and offer candid and constructive feedback, and lean into challenges with curiosity, humility, and a willingness to understand. 
• You possess a deep sense of accountability, fostering a high degree of responsibility within your product team and the wider Design team.

We’d love to hear from you if you have

• 5+ years of experience designing user-centric solutions across responsive web, with a portfolio demonstrating your design thinking and process.
• Strong proficiency in Figma and other UX/UI design tools.
• Experience working with component-based design systems.
• Proven collaboration skills, with a successful track record of working cross-functionally with product managers, engineers, and designers.
• Excellent communication skills, capable of clearly articulating design decisions and advocating for user experience improvements.
• Required to work on-site 5x a week in our Miami office (Coral Gables).

Nice to haves, but NOT required

• Deep knowledge of UX design principles, including accessibility and usability, ideally within enterprise applications.
• Experience designing for SaaS platforms, simplifying and optimizing complex customer journeys.
• Familiarity with agile methodologies and experience in fast-paced, iterative design environments.
• Understanding of Apple’s Human Interface Guidelines and accessibility standards.