Business Execution Senior Business Manager - Quality Assurance and CRR

About this role:

Wells Fargo is seeking a Business Execution Senior Business Manager to drive departmental objectives by implementing operational plans, managing team performance, and ensuring resources are allocated to meet specific targets created. The responsibilities are centered on tactical execution relying on senior leadership for strategic direction, thereby reinforcing its focus on execution over strategic development. By prioritizing the implementation of initiatives and achieving measurable outcomes, the Manager role plays a crucial part in operational success.

In this role, you will:

• Manage and develop a team of Business Execution Consultants while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility
• Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives
• Identify potential risks when implementing change along with developing mitigation strategies and plans
• Recommend opportunities for Business Execution process improvement
• Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables
• Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
• Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business
• Manage allocation of people and financial resources for Business Execution
• Develop and guide a culture of talent development to meet business objectives and strategy

Location: 141278-NC-CIC Customer Information Center; 111432-TX-Dallas Campus Bldg. A; 107935-MN-550 Wells Fargo, Minneapolis; 101497-AZ-11601 N. Black Canyon Hwy., Phoenix

Required Qualifications:

• 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years Management or leadership experience

Desired Qualifications:

• 6+ years’ experience leading large scale strategic complaints transformation initiatives, redress, and remediation of customer business support initiatives and programs.
• Working knowledge of several complex operations areas, including Real Estate Valuations, Tax, and Information Management to be able to make decisions independently that continue to drive business results and deliver on key initiatives.
• Strong experience working with cross-functional stakeholders, internal and external partners in implementing and delivering long-term strategic policies and processes
• Strong presentation skills – written and verbal, and the experience adapting both content and presentation style to multiple audiences
• Ability to influence across all organizational levels, particularly senior management
• Proven ability to pull together story lines from across the teams and integrate into a broader message
• Highly organized and detail-oriented, with the proven ability to manage processes and people, handle multiple tasks simultaneously and prioritize effectively
• Must have strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques

Job Expectations:

• Ability to work the hybrid model
• Ability to travel up to 25% of the time

Position does not provide Visa sponsorship

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$139,000.00 - $239,000.00

Posting End Date:

29 Sep 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.