Solutions Engineer

Description

Do you have the skills and drive to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a solutions engineer at Liberty Mutual, you’ll be responsible for guiding the development of system, technical and product standards based on business plans and long-term strategies, while working in an agile environment that has the creative energy of a start-up and the full backing and comprehensive benefits of a Fortune 100 company.

**This is a hybrid role requiring 2 days in the office a week in one of our five tech hubs (Portsmouth, NH, Columbus, OH, Plano, TX, Indianapolis, IN and Boston, MA) **

We encourage you to apply and bring your expertise if you’re a:

• Strategic partner: You take the big picture view, whether you’re supervising architecture migrations or maintaining critical relationships with vendors and business partners
• Motivated mentor: Exercise your technical chops while coaching and collaborating with junior software engineers.
• Systems-level engineer: Working hand-in-hand with your business partners, you’ll develop technical requirements and design robust and flexible product and system architectures
• Forward thinker: Leading by example, you’ll promote a culture of continuous improvement by finding solutions that increase efficiency, accelerate the adoption of new technologies and enhance profitability

What you’ll do:

Design, build, and integrate full-stack solutions using JavaScript/Typescript/Angular/React, Node, Next.Js, GraphQL, Analyze and modernize legacy applications and services (e.g., monoliths, older frameworks, relational databases), creating pragmatic migration paths and decommission plans.

Break down ambiguous problems, identify root causes in complex systems, and deliver incremental improvements with clear milestones.

Establish and champion engineering excellence practices (code quality, testing, observability, CI/CD, security by default, accessibility) across squads.

Drive engineering outcomes by improving DORA metrics (deployment frequency, lead time, change failure rate, MTTR) and instituting SLOs/SLIs for critical services.

Contribute to objectives by identifying and executing cost optimizations (runtime, pipeline, infra), and quantifying savings.

Collaborate with product, design, platform, security, and data teams to translate business needs into scalable, secure, maintainable solutions.

Create and socialize technical designs, playbooks, and runbooks; lead knowledge-sharing to raise the bar across teams.

Implement robust CI/CD pipelines (e.g., GitHub Actions) with quality gates, automated testing, and secure supply chain practices.

Embed observability (logs, metrics, traces, dashboards, alerts) to enable data-driven decisions and fast incident response.

Uphold security and compliance standards (OWASP, secrets management, least privilege, threat modeling); participate in on-call/incident response as needed.

 

Qualifications

What you’ll bring:

10+ years of professional software engineering experience building production web applications, 3+ years at a Principal or higher engineer position

Proven, hands-on experience with MERN stack:

Front end: React; TypeScript/JavaScript; state management; CSS/SCSS; accessibility (WCAG).

Back end: GraphQL, Node.js/Express; RESTful APIs; authentication/authorization; performance tuning.

Datastores: MongoDB (schema design, indexing, performance) and familiarity with relational databases (e.g., PostgreSQL/MySQL/SQL Server, Mongo DB, Cosmos DB).

Demonstrated success working with and modernizing legacy systems (e.g., Java/.NET monoliths, older front-end frameworks, SOAP/BPM, cron/batch jobs), including refactoring, strangler patterns, and phased decommissioning.

Strong CI/CD experience (GitHub Actions or similar), automated testing (unit, integration, e2e), and infrastructure fundamentals (containers, cloud basics).

Practical observability experience (dashboards, SLIs/SLOs, alerts) and performance diagnostics.

Track record of influencing without authority: elevating standards, improving team practices, and mentoring peers.

Excellent communication skills?clear written designs, concise status updates, and facilitation of inclusive, effective discussions.

Nice to have:

Salesforce/CRM Experience

Cloud experience AWS and Azure

Identity and access management (MFA; Auth0, Ping, Azure AD or similar).

Data pipelines/streaming basics; caching (Redis); message queues.

Security tooling and practices (SAST/DAST/Software Composition Analysis, supply chain security).

Experience with cost optimization and FinOps practices supporting SCORP-like initiatives.

Experience driving cross-team communities of practice or playbook adoption.

Education

• A bachelor’s or master’s degree in a technical or business discipline, or equivalent experience

Working model:

At Liberty, we help our customers embrace today and confidently pursue tomorrow by developing online products and services that suit their needs, building trust and loyalty, and providing an exceptional experience.

Our team is very collaborative. When presented with a challenge, we may not know immediately how we will surmount it, but we do know that we can come together as a group and, with our combined skills and experiences, we can rise to any challenge.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco